Latest News
Cashout Cancellation and Timezone Management: SOFTSWISS Casino Platform Unveils Updates

The SOFTSWISS Casino Platform, an award-winning software for online casinos, releases two bonus features. Cashout cancellation bonus and Timezone management are aimed to influence two vital casino project metrics – engagement and retention.
Cashout Cancellation Bonus
The Cashout Cancellation Bonus allows players to receive a reward for cancelling their cashout requests. Players can cancel their entire cashout or choose to cancel 25%, 50%, or 75% of it. When a player cancels their cashout and receives the bonus, both the bonus funds and the cashout amount are locked in their account until the bonus wagered requirements are met. This feature is available for both the client’s and SOFTSWISS’ frontend platforms. Its primary function is to retain players.
Timezone Management Bonus Feature
The Timezone Management feature allows casinos to consider different time zones when issuing bonuses. Projects using the SOFTSWISS Casino Platform can specify time zones to issue or restrict bonuses to players within certain time zones. This feature aims to increase personalisation and engagement with the casino’s bonus policies, especially for casinos operating across multiple time zones.
Darya Avtukhovich, Head of SOFTSWISS Casino Platform, reflects on these updates: “Despite the many awards, we haven’t stopped to rest on our laurels. Player engagement and retention are crucial elements of an iGaming project’s business strategy. Acquisition costs are extremely high, which is why operators need to work closely with engagement and retention. We are putting much effort into further developing our product features that work towards these metrics.”
These new features are part of SOFTSWISS’ ongoing actions to enhance the company’s robust ecosystem of products for the online casino industry. For licensed operators looking for a complete software solution, the SOFTSWISS Turnkey Casino Solution offers a full suite of services to support smooth operations. To ensure a more successful project implementation in the competitive iGaming market, an operator can leverage Managed Services, which delivers a full range of B2C solutions as well as its own affiliate marketing program based on Affilka by SOFTSWISS platform.
About SOFTSWISS
SOFTSWISS is an international tech company supplying software solutions for managing iGaming projects. The expert team, which counts over 2,000 employees, is based in Malta, Poland, and Georgia. SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Online Casino Platform, the Game Aggregator with thousands of casino games, the Affilka affiliate platform, the Sportsbook software, and the Jackpot Aggregator. In 2013, SOFTSWISS was the first in the world to introduce a Bitcoin-optimised online casino solution.
The post Cashout Cancellation and Timezone Management: SOFTSWISS Casino Platform Unveils Updates appeared first on European Gaming Industry News.
Latest News
How RocketPlay’s new VIP Club boosts retention and engagement

The gaming world is shifting. Today’s players don’t just chase bonuses — they expect loyalty programs that feel fair, transparent, and worth committing to. And for operators, that means finding smarter ways to keep players engaged for the long run. To meet these needs, RocketPlay has redesigned its VIP Club with a focus on transparency, simplicity, and rewarding ongoing engagement.
Why changing?
Players now expect more than short-term bonuses — they seek a loyalty experience that rewards long-term commitment, feels genuinely fair, and puts the player at the center. At the same time, operators need tools that sustain engagement and build enduring player relationships. This customer-centric vision inspired the redesign of RocketPlay’s VIP Club.
What’s different?
We combined two separate systems — Lifetime Loyalty (XP) and Seasonal VIP Progress (SP) — into one unified program. Progress is now tracked along a single, straightforward path with clear rules for leveling up and confirming VIP status each season. Players can easily see how their deposits, bets, and other actions move them closer to better rewards. Now each new VIP level unlocks a new surprise — up to 10% weekly cashback, 5% Live cashback, up to 25% daily deposit insurance, bonuses for level-ups, and much more! Plus, the base VIP level is now permanent, recognizing players’ ongoing commitment.
How does this help business?
The new VIP Club is designed to keep players engaged longer and more often. Its simple, gamified approach motivates players to stay active, which helps improve retention and overall player activity across all games — slots, live casino, and sports betting alike.
Listening to our players
At RocketPlay, we don’t just listen to our players — we act on what we learn. The VIP Club continuously evolves through player insights, behavioral data, and performance analysis to stay aligned with modern gaming habits. This iterative, customer-centric approach strengthens long-term loyalty while driving measurable retention and LTV growth. The new VIP Club reflects RocketPlay’s strategy of combining innovation with sustainable business impact — creating value for both players and the brand.
Blueprint Gaming
Blueprint Gaming strengthens European foothold with Finnish state lottery Veikkaus partnership

Reading Time: < 1 minute
Blueprint Gaming has bolstered its presence across Europe after securing a new partnership with Veikkaus, the Finnish state lottery.
Veikkaus’ player base across Finland now benefits from Blueprint’s entire portfolio, featuring branded titles Rick and Morty: Strike Back, The Flintstones
and ted
Afterparty, as well as its iconic King Kong and Fishin’ Frenzy franchises.
Comprising over 1,200 top iGaming professionals, with responsible gaming firmly at its core, Veikkaus operates all gambling content offered throughout Finland, covering lottery, casino and sports betting.
The state-owned organisation has now elevated its diverse gambling portfolio through a library of feature-rich games known for their vibrant visuals, proven retention-focused mechanics and immersive gameplay.
Blueprint Gaming’s latest agreement underlines its ambitions of continuing to expand its global footprint across the industry’s most progressive markets, bringing its ever-expanding content to a new wave of players.
Samuel Haggblom, Director of Key Accounts at Blueprint Gaming, said: “We are thrilled to join forces with Veikkaus, one of Europe’s most respected and responsible state-owned operators, in a move that significantly strengthens our presence across the continent.
“Finland continues to stand as an exciting opportunity for Blueprint, and through this collaboration, we are bringing our market-leading portfolio, from much-loved franchises to our latest innovations, to a whole new audience of players.”
The post Blueprint Gaming strengthens European foothold with Finnish state lottery Veikkaus partnership appeared first on European Gaming Industry News.
Anne Marie Caulfield
GRAI Publishes 2025-2027 Strategy Statement

Reading Time: 2 minutes
The Gambling Regulatory Authority of Ireland (GRAI) has published its Statement of Strategy for 2025 to 2027, setting out its strategic priorities over the next three years as it establishes a robust regulatory and licensing regime for the gambling sector and delivers on its public protection mandate.
Established on a statutory basis in March 2025, the Gambling Regulation Act 2024 sets out the framework and legislative basis for the GRAI which will operate as an independent, self-financing regulator under the remit of the Department of Justice, Home Affairs and Migration.
Minister Jim O’Callaghan TD, Minister for Justice, Home Affairs and Migration launched the new Strategy alongside Mr Paul Quinn, Chair of the Authority, and Anne Marie Caulfield, CEO of the GRAI.
The Statement of Strategy sets out the GRAI’s priorities over the next three years with particular focus on six functional areas with related strategic goals reflecting the GRAI’s legislative mandate:
• Licensing
• Monitoring and Compliance
• Enforcement
• Consumer Protection and Awareness
• People, Organisation, and Governance
• Digital First
Each goal is supported by objectives and deliverables which will guide the GRAI’s progress through to 2027.
Jim O’Callaghan TD, Minister for Justice, Home Affairs Migration, said: “I commend the Gambling Regulatory Authority of Ireland on the publication of its first Statement of Strategy, which is an important milestone for the Authority, the gambling sector in Ireland and for the wider public.
“This strategy is not just about regulation; it is about educating the public, protecting those vulnerable to gambling harm, and ensuring that the industry operates to the highest standards of integrity and social responsibility. As Minister for Justice, Home Affairs and Migration I am committed to supporting the Authority in delivering on its mandate.”
Paul Quinn, Chairperson of the GRAI, said: “As a newly established independent regulator, we have been entrusted with a vital public mandate: to ensure that gambling in Ireland is conducted in a safe, fair, and transparent manner, with the interests of individuals, families, and the wider community at its heart.
“Our work is grounded in the principles of prevention, protection, and evidence-based regulation. This Statement of Strategy sets out the roadmap to delivering a modern, fair, and trusted regulatory regime that reflects the constantly evolving nature of gambling and the expectations of the Irish public.
“Establishing the new licensing arrangements, compliance management, and enforcement functions during the term of this Strategy is central to reducing the likelihood of gambling harms and will underpin a well-regulated gambling market in Ireland.”
Anne Marie Caulfield, CEO of the GRAI, said: “The Statement of Strategy outlines the vision, mission, and values of the Regulator through to 2027. Each goal within the Strategy outlines a thorough approach to our main functions, from building a robust licensing regime that will ensure operators are consistently adhering to standards to supporting research and educational initiatives that enhance our capabilities as a Regulator.
“The GRAI’s Statement of Strategy 2025 – 2027 has been approved by the Minister for Justice, Home Affairs and Migration and we look forward to achieving our strategic goals together.”
The post GRAI Publishes 2025-2027 Strategy Statement appeared first on European Gaming Industry News.
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