Gaming Awards
NSoft Wins ‘Best Customer Service’ And ‘Bingo Supplier’ at EGR B2B Awards 2023
We are delighted to announce that NSoft, a leading global provider of high-quality software solutions for the betting and gambling industry, has won two prestigious EGR B2B Awards – ‘Best Customer Service’ and ‘Bingo Supplier’ of the year. These accolades are a testament to our commitment to our partners and the players who enjoy our innovative products.
In a personal statement, NSoft’s CEO Dario Jurčić expressed: “I am filled with pride and gratitude as we celebrate these two significant wins. These awards underscore the hard work, passion, and commitment of our NSoft team. They are not just wins for us as a company, but a recognition of our unwavering focus on customer needs and our dedication to innovation. As we mark our 15th anniversary, these achievements serve as a milestone and a testament to the journey we’ve undertaken, filled with dedication and perseverance. We’ll continue our quest to deliver nothing short of excellence, always keeping our customers at the heart of what we do.”
The esteemed EGR Awards are widely regarded as the Oscars of the igaming industry, recognising those companies that fuel and sustain the dynamic gaming sector. The awards acknowledge the accomplishments of suppliers from all key igaming disciplines, ranging from betting and gaming software to payments, recruitment, IT, infrastructure, and more.
The ‘Best Customer Service’ category was a tough one with 15 powerful contenders, including companies like Sportradar, EveryMatrix, and SoftSwiss. It is indeed an honor that NSoft was selected as the winner. This reflects our core belief in understanding customer needs, providing reliable service, demonstrating flexibility, delivering on briefs, and achieving commercial success, which were all regarded as key criteria for the award.
The ‘Bingo Supplier’ category was also highly competitive with eight companies vying for the award. NSoft won against strong competitors such as Pragmatic Play, Playtech, and Relax Gaming. This win is an endorsement of our commitment to commercial success, understanding customer needs, our robust product development, and flexibility in our offerings.
A standout amongst our product offerings is the flagship bingo product – Lucky Six. This modern take on the classic bingo game has a vibrant design, robust backend infrastructure, and an array of engaging features that make it a favorite amongst our customers. Despite challenging internet conditions, Lucky Six continues to generate millions of tickets daily, serving as a testament to our commitment to accessible, engaging, and reliable entertainment.
Moreover, this year marks a significant milestone for NSoft as we celebrate 15 years of providing high-quality services in the industry. The EGR Awards wins further strengthen our position as an industry leader and reinforce our commitment to delivering exceptional products and services to our clients worldwide.
NSoft’s stellar customer service is underpinned by our dedicated 24/7 support team that addresses all business-related issues and assists with daily operations. With an impressive average response time of 4 minutes for email, 13 seconds for chat, and 5 seconds for phone communication, NSoft continues to set industry standards.
We would like to thank the EGR B2B Awards committee for recognizing our hard work and dedication. We are immensely proud of these achievements and look forward to continuing our mission of providing top-tier services in the years to come.
SOFTSWISS, an international tech company with over 15 years of experience in iGaming, announces that Affilka by SOFTSWISS wins Affiliate Company of the Year at the International Gaming Awards 2025. The comprehensive software platform helps manage, track, and analyse affiliate performance in the most convenient way.
The event recognises leading industry experts, both online and land-based. This achievement came as a well-deserved gift for the platform’s 7th anniversary. The award reflects the platform’s dedication to optimising affiliate program management and elevating the operational efficiency of its clients. By helping operators optimise affiliate partnerships, Affilka by SOFTSWISS has established itself as a technology-driven leader in the iGaming realm.
Powering over 440 iGaming brands, the platform currently has more than 360,000 affiliate accounts and 85 million registered players. One of its most impactful updates is the Geo-Distributed Redirect feature. This innovation accelerates redirects up to five times, reduces bounce rates and increases conversions by up to 7%. By enabling players to access casino sites faster, the feature drives higher registrations and deposits.
Other notable platform functionalities include built-in payment processing, which helps streamline financial operations with trusted payment systems and bank transfers. The flexible commission constructor and near real-time reporting features enable operators to tailor their strategies according to constantly evolving business needs.
“We are honoured to receive recognition at such a prestigious level,” said Anastasia Borovaya, Head of Affilka by SOFTSWISS. “This award reflects our unwavering dedication to delivering the best affiliate management solutions in the industry. With over seven years of expertise, a highly professional team, and a passion for innovation, we’ve built a platform that ensures exceptional service and continuous product enhancements for our clients. We’re committed to maintaining this momentum and supporting the growth of our partners worldwide.”
Now, Affilka by SOFTSWISS is showcasing its latest features and achievements at iGB Affiliate in Barcelona. On 21–22 January, the team welcomes partners and clients at stand C10.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 27,800 casino games, the Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
The post SOFTSWISS Affiliate Software Platform Wins at IGA 2025 appeared first on European Gaming Industry News.
GAMOMAT, one of the leading independent German software developers for slot games, has won Game Studio of the Year at the International Gaming Awards 2025. The glamorous event was hosted on Sunday 19th January at Barcelona’s Intercontinental Hotel.
The Game Studio of the Year award recognises exceptional innovation, creativity, and commitment to delivering a diverse portfolio of standout games. A core element that the judges looked for was the demonstration of using the latest technologies, tools and trends to produce titles that connect with customers around the world. Book of Elements, Vegas Joker, and Crystal Ball Multi Symbols were some of GAMOMAT’s highly acclaimed releases across 2024, generating excellent feedback for their impact.
GAMOMAT Distribution GmbH Managing Director Robert Kocher said: “Walking away with Game Studio of the Year is a magical moment for the team. We care deeply about our craft and are thankful for all who contribute to producing titles that bring joy and commercial success in equal measure. This recognition gives us even more impetus to double down and make this year an even better one for the company.”
The International Gaming Awards have earned a reputation for acknowledging the very best companies across the gaming industry.
The post GAMOMAT wins Game Studio of the Year at the International Gaming Awards 2025 appeared first on European Gaming Industry News.
The countdown to the Prague Gaming & TECH Summit 2025 is heating up, and event organizer HIPTHER is thrilled to announce that due to overwhelming interest, the GamingTECH Awards 2025 Nominations Submission Deadline has been extended to 19 January 2025!
Organizers have announced this extension to accommodate the growing number of participants eager to compete for these prestigious accolades. “The response so far has been incredible,” said Zoltan Tuendik, Co-Founder of HIPTHER. “We want to ensure that every deserving company and professional has the opportunity to submit their entries, allowing us to fuel an even fiercer competition that celebrates innovation, excellence, and achievement across the gaming and tech sectors.”
GamingTECH CEE Awards Legacy: Companies & Individuals
The GamingTECH Awards spotlight transformative contributions and groundbreaking advancements in iGaming Technology for Central and Eastern Europe.
These prestigious Awards include Company Categories for B2C Operators, B2B Providers, and Connected sectors such as Affiliates, Testing Laboratories, and Responsible Gambling.
Furthermore, Individual Categories have been added to celebrate the significant contribution of All-star Professionals of the industry in CEE, such as:
- iGaming Leader of the Year
- Rising star in iGaming
- Innovator of the Year
- iGaming Influencer of the Year
- Best iGaming CEO
GamingTECH Awards offer nominees an unparalleled platform for industry recognition among companies of a global calibur.
Prague Extended: Early Bird Tickets Discount Period
But that’s not all – great news for summit attendees! The Early Bird Tickets deadline has also been extended until 20 January 2025, giving more attendees the chance to secure their spot at this must-attend event at a discounted rate.
Why Attend the Prague Gaming & TECH Summit 2025?
The Prague Gaming & TECH Summit serves as a learning and networking hub for Central and Eastern Europe, bringing together experts from gaming, fintech, blockchain, AI, and virtual reality sectors. Discussions will delve into emerging trends, regulatory developments, and technological innovations shaping these industries.
The summit promises:
- Dynamic panel discussions featuring industry leaders
- The inaugural HIPTHER Academy’s certified workshops
- Unrivaled networking opportunities
- Insights into cutting-edge trends in gaming, tech, and beyond
Submit Your Nominations and Secure Your Tickets Now!
Don’t miss this opportunity to be part of the conversation shaping the future of gaming and tech.
The post GamingTECH Awards 2025: Nominations Deadline Extended Amid High Demand! appeared first on European Gaming Industry News.
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