Gaming Awards
NSoft Wins ‘Best Customer Service’ And ‘Bingo Supplier’ at EGR B2B Awards 2023
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We are delighted to announce that NSoft, a leading global provider of high-quality software solutions for the betting and gambling industry, has won two prestigious EGR B2B Awards – ‘Best Customer Service’ and ‘Bingo Supplier’ of the year. These accolades are a testament to our commitment to our partners and the players who enjoy our innovative products.
In a personal statement, NSoft’s CEO Dario Jurčić expressed: “I am filled with pride and gratitude as we celebrate these two significant wins. These awards underscore the hard work, passion, and commitment of our NSoft team. They are not just wins for us as a company, but a recognition of our unwavering focus on customer needs and our dedication to innovation. As we mark our 15th anniversary, these achievements serve as a milestone and a testament to the journey we’ve undertaken, filled with dedication and perseverance. We’ll continue our quest to deliver nothing short of excellence, always keeping our customers at the heart of what we do.”
The esteemed EGR Awards are widely regarded as the Oscars of the igaming industry, recognising those companies that fuel and sustain the dynamic gaming sector. The awards acknowledge the accomplishments of suppliers from all key igaming disciplines, ranging from betting and gaming software to payments, recruitment, IT, infrastructure, and more.
The ‘Best Customer Service’ category was a tough one with 15 powerful contenders, including companies like Sportradar, EveryMatrix, and SoftSwiss. It is indeed an honor that NSoft was selected as the winner. This reflects our core belief in understanding customer needs, providing reliable service, demonstrating flexibility, delivering on briefs, and achieving commercial success, which were all regarded as key criteria for the award.
The ‘Bingo Supplier’ category was also highly competitive with eight companies vying for the award. NSoft won against strong competitors such as Pragmatic Play, Playtech, and Relax Gaming. This win is an endorsement of our commitment to commercial success, understanding customer needs, our robust product development, and flexibility in our offerings.
A standout amongst our product offerings is the flagship bingo product – Lucky Six. This modern take on the classic bingo game has a vibrant design, robust backend infrastructure, and an array of engaging features that make it a favorite amongst our customers. Despite challenging internet conditions, Lucky Six continues to generate millions of tickets daily, serving as a testament to our commitment to accessible, engaging, and reliable entertainment.
Moreover, this year marks a significant milestone for NSoft as we celebrate 15 years of providing high-quality services in the industry. The EGR Awards wins further strengthen our position as an industry leader and reinforce our commitment to delivering exceptional products and services to our clients worldwide.
NSoft’s stellar customer service is underpinned by our dedicated 24/7 support team that addresses all business-related issues and assists with daily operations. With an impressive average response time of 4 minutes for email, 13 seconds for chat, and 5 seconds for phone communication, NSoft continues to set industry standards.
We would like to thank the EGR B2B Awards committee for recognizing our hard work and dedication. We are immensely proud of these achievements and look forward to continuing our mission of providing top-tier services in the years to come.
BiS Awards
Registration Open for BiS Awards 2025: Recognizing Excellence in the iGaming and Betting Industry
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The most traditional and recognized awards in the Gaming and Betting sector in Brazil will have its 5th edition as an integral part of the official agenda of the BiS SiGMA Americas 2025 event.
The long-awaited BiS Awards 2025 is open for application submissions. Companies and professionals in the iGaming and betting sector can now register their success stories to compete for the most prestigious industry award in Latin America. The deadline for submission ends on March 7th, and public voting begins on March 10th. Registration can be made directly on the official BiS Awards website: brazilianigamingawards.com.
The BiS Awards 2025 will feature a total of 25 categories, rewarding professionals and companies that have stood out in the iGaming and betting sector over the last year. Among the awards for professionals in the sector, the Executive Woman of the Year category, which rewards the woman in an executive position who stood out most in the iGaming sector, and C-Level in Highlight, which recognizes the C-level executive who had the greatest impact on the industry. In addition to these, there are categories aimed at companies, such as Sponsor of the Year, which recognizes the sponsor that contributed most to the iGaming sector in the last year; Best Marketing Campaign, which highlights the most impactful and successful marketing campaign of the year; Best Platform, which rewards the most efficient and innovative technological platform for iGaming; and Best Game Producer, which recognizes the game developer who has released the most outstanding and successful titles.
New Categories Reflect the Regulated Scenario
The 2025 edition brings significant new features, including categories that follow the new regulations for the sector in Brazil. Among them, the following stand out:
- Better Customer Service – Recognizing companies that offer the best experience and support to their users.
- Best Responsible Gaming Initiative – Valuing practices that promote a safe and responsible gaming environment.
- Best Action to Combat Gambling Disorder – Rewarding programs and strategies aimed at preventing problem gambling.
Another new category, Best B2C Media, was created to recognize and value the press specializing in sports betting and sports, highlighting their essential role in disseminating information to consumers, bettors and sports enthusiasts. In addition to rewarding the quality of journalism in the sports sector, this initiative reinforces the partnership between the industry and communication vehicles aimed at the betting public, while the Best B2B Media in the Sector category remains, recognizing the B2B communication vehicle that best covered the market over the last year.
The Gala Night: April 8th at Tokio Marine Hall
The winners will be announced at a glamorous gala dinner on April 8th, at the Tokio Marine Hall, in São Paulo. The awards ceremony, which takes place during BiS SiGMA Americas 2025, will be a unique opportunity to celebrate the main names and initiatives that drive the iGaming and betting market.
“The BiS Awards has an essential role in recognizing and encouraging the best practices in the sector. With the new categories, we want to highlight market transformations and value the professionals and companies that are shaping the future of the industry in Brazil and Latin America”, says Alessandro Valente, co-founder of the event.
“For five years, the BiS Awards have celebrated the best in our field in Brazil, recognizing talents and initiatives that drive the evolution of the sector. With each edition, we reinforce our commitment to highlighting those who make a difference in the iGaming and betting industry”, adds Carlos Cardama, co-founder of BiS.
Anyone interested in competing for the industry’s greatest recognition must register through the official website. For more information and to submit applications, access the website brazilianigamingawards.com.
About BiS Awards
The BiS Awards is an annual award that recognizes and celebrates the highlights of the iGaming and betting industry in Latin America. Created to value professionals and companies that contribute to the growth and innovation of the sector, the event has established itself as one of the most prestigious in the segment, bringing together leaders, executives and experts in a ceremony that reflects the evolution of the market. The 2025 edition will take place on April 8th, at the Tokio Marine Hall, in São Paulo, being an exclusive event for the final nominees, guests and holders of the BiS SiGMA Americas Platinum badge.
The post Registration Open for BiS Awards 2025: Recognizing Excellence in the iGaming and Betting Industry appeared first on Gaming and Gambling Industry in the Americas.
Central Europe
GamingTECH CEE Awards 2025: The Online Voting Battle Begins February 12!
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The highly anticipated GamingTECH CEE Awards 2025 is entering its next thrilling phase as the online voting period kicks off on February 12 and runs through February 28, 2025. Nominees, get ready to enter the spotlight and prepare your communications campaigns! From the moment voting opens, all nominated companies and individual professionals will be visible, giving them the opportunity to rally support via social media and beyond to secure votes.
The GamingTECH CEE Awards celebrates outstanding achievements, embracing the latest advancements and industry trends in the region. Following a rigorous nomination process that concluded on January 19, the upcoming online voting session will determine the shortlists.
Key Dates:
- Online Voting Period: February 12–28, 2025
- Shortlist Announcement: March 4, 2025
- Final Live Vote & Awards Ceremony: March 25, 2025, at the Prague Gaming & TECH Summit
New Rule for 2025:
This year, the GamingTECH CEE Awards introduces an important update: Each voter will only be allowed one vote for the entire online voting period. Nominees are encouraged to actively engage their industry peers and supporters to maximize their chances of advancing to the finals.
From “Shortlisted” to “Finalist”
Additionally, only shortlisted nominees who confirm their attendance at the Awards by purchasing a ticket for the Prague Gaming & TECH Summit will be eligible to advance to the final voting stage. This ensures a fair competition for the Awards between equally committed finalists, and a strong industry presence at the Summit to foster greater networking and engagement.
The final live vote will take place at the Prague Gaming & TECH Summit on March 25, 2025, where all event participants will have the opportunity to cast their votes and determine the ultimate winners. The winners will then be officially announced at the GamingTECH CEE Awards Ceremony, proudly sponsored and presented by Endorphina.
Awards Categories:
Company Categories:
- Best Support for Responsible Gambling
- Best Testing Laboratory
- Best Payments Service Provider
- Best Affiliate
- Best Affiliate Program
- Best Sports Betting Provider
- Rising Star – Sports Betting Technology
- Best Esports Service Provider
- Best Online Casino Platform
- Rising Star – Online Casino Technology
- Online Casino Innovator
- Best Online Casino
- Best Sports Betting Operator
Individual Categories:
- CEE iGaming Leader of the Year: Recognizing an individual from the CEE region who has demonstrated exceptional leadership, vision, and a strong impact in the iGaming industry. This person has driven growth and innovation in the region, setting the benchmark for others.
- CEE Rising Star in iGaming: Celebrating an individual from the CEE region who has shown remarkable promise and potential in the iGaming industry early in their career. This award highlights emerging talent that is expected to shape the future of iGaming in the region.
- CEE Innovator of the Year: Awarding the individual who has introduced the most groundbreaking innovations in the CEE iGaming sector. This person has significantly contributed to the evolution of the industry through unique products, services, or technologies tailored to the regional market.
- CEE iGaming Influencer of the Year: Honoring a prominent individual whose influence and insights have significantly shaped the CEE iGaming community. Their thought leadership, content, or social presence has driven trends and fostered growth within the regional iGaming space.
- Best iGaming CEO in CEE: Recognizing the CEO based in the CEE region who has led their company to new heights with outstanding strategic direction and business acumen. This award honors their ability to navigate the unique challenges of the CEE market and achieve exceptional business growth.
Get Involved & Secure Your Spot
Set your reminders and be ready for action on 12 February 2025! Encourage your peers, partners, and clients to participate in the voting process and ensure that your company or favorite nominee makes it to the final stage!
For more details on the awards, voting process, and ticketing information, visit https://hipther.com/events/prague/gamingtech-awards/ or contact HIPTHER at [email protected].
Join us in shaping the future of gaming and technology in CEE – Cast your vote and be part of the journey!
The post GamingTECH CEE Awards 2025: The Online Voting Battle Begins February 12! appeared first on European Gaming Industry News.
Gaming Awards
GLI Honored as Services Provider of the Year at Global Gaming Awards EMEA 2025
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Gaming Laboratories International (GLI) has been named Services Provider of the Year at the Global Gaming Awards EMEA Edition 2025. The award ceremony, held during ICE Barcelona, recognizes organizations that are shaping the future of the gaming industry with innovative solutions and exceptional service.
The Services Provider of the Year award celebrates excellence among companies offering indispensable services to the gaming sector, including hosting, cybersecurity, legal expertise, and more. Winners were selected by an independent panel of industry leaders.
At ICE Barcelona, GLI’s global teams, including representatives from GLI, Bulletproof, SIQ Gaming Laboratories, and iTech Labs, showcased the company’s unparalleled, fully integrated compliance and cybersecurity services speaking with companies of all sizes and jurisdictions. From land-based gaming to iGaming, sports betting, ISS, and lottery, GLI empowers suppliers, operators, and regulators to innovate safely and confidently in more than 710 jurisdictions worldwide. This recognition highlights GLI’s innovative approach to addressing the industry’s most complex challenges by continuously monitoring new technologies, legislation, and regulations.
“We are thrilled and humbled that the industry recognized us for our industrious efforts to keep the industry moving forward safely, securely, and compliantly in every global gaming jurisdiction. This is a huge compliment to our teams who work tirelessly for our clients, and we thank each of our clients for their ongoing support and partnership,” said GLI President & CEO James Maida.
The post GLI Honored as Services Provider of the Year at Global Gaming Awards EMEA 2025 appeared first on Gaming and Gambling Industry in the Americas.
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