Gaming Awards
NSoft Wins ‘Best Customer Service’ And ‘Bingo Supplier’ at EGR B2B Awards 2023
We are delighted to announce that NSoft, a leading global provider of high-quality software solutions for the betting and gambling industry, has won two prestigious EGR B2B Awards – ‘Best Customer Service’ and ‘Bingo Supplier’ of the year. These accolades are a testament to our commitment to our partners and the players who enjoy our innovative products.
In a personal statement, NSoft’s CEO Dario Jurčić expressed: “I am filled with pride and gratitude as we celebrate these two significant wins. These awards underscore the hard work, passion, and commitment of our NSoft team. They are not just wins for us as a company, but a recognition of our unwavering focus on customer needs and our dedication to innovation. As we mark our 15th anniversary, these achievements serve as a milestone and a testament to the journey we’ve undertaken, filled with dedication and perseverance. We’ll continue our quest to deliver nothing short of excellence, always keeping our customers at the heart of what we do.”
The esteemed EGR Awards are widely regarded as the Oscars of the igaming industry, recognising those companies that fuel and sustain the dynamic gaming sector. The awards acknowledge the accomplishments of suppliers from all key igaming disciplines, ranging from betting and gaming software to payments, recruitment, IT, infrastructure, and more.
The ‘Best Customer Service’ category was a tough one with 15 powerful contenders, including companies like Sportradar, EveryMatrix, and SoftSwiss. It is indeed an honor that NSoft was selected as the winner. This reflects our core belief in understanding customer needs, providing reliable service, demonstrating flexibility, delivering on briefs, and achieving commercial success, which were all regarded as key criteria for the award.
The ‘Bingo Supplier’ category was also highly competitive with eight companies vying for the award. NSoft won against strong competitors such as Pragmatic Play, Playtech, and Relax Gaming. This win is an endorsement of our commitment to commercial success, understanding customer needs, our robust product development, and flexibility in our offerings.
A standout amongst our product offerings is the flagship bingo product – Lucky Six. This modern take on the classic bingo game has a vibrant design, robust backend infrastructure, and an array of engaging features that make it a favorite amongst our customers. Despite challenging internet conditions, Lucky Six continues to generate millions of tickets daily, serving as a testament to our commitment to accessible, engaging, and reliable entertainment.
Moreover, this year marks a significant milestone for NSoft as we celebrate 15 years of providing high-quality services in the industry. The EGR Awards wins further strengthen our position as an industry leader and reinforce our commitment to delivering exceptional products and services to our clients worldwide.
NSoft’s stellar customer service is underpinned by our dedicated 24/7 support team that addresses all business-related issues and assists with daily operations. With an impressive average response time of 4 minutes for email, 13 seconds for chat, and 5 seconds for phone communication, NSoft continues to set industry standards.
We would like to thank the EGR B2B Awards committee for recognizing our hard work and dedication. We are immensely proud of these achievements and look forward to continuing our mission of providing top-tier services in the years to come.
IGT announced that it was recognised with top honours in three distinguished award programmes held in conjunction with ICE Barcelona 2026: the International Gaming Awards, ICE Landmark Awards, and European Casino Awards, where Everi, an IGT brand, was honoured.
At the International Gaming Awards, IGT was named “Slot Provider of the Year”. This annual awards programme recognises premier online and land-based casino suppliers and operators from around the world and is judged by a panel of leading gaming industry professionals.
IGT was honoured with an ICE Landmark Award in celebration of the Company’s 50th anniversary. Presented by Clarion Gaming, this awards programme celebrates organisations and individuals whose innovation, leadership and dedication have helped shape the global gaming landscape.
At the European Casino Awards, Everi’s Premium Cash Redemption Terminal (CRT) payment technology won “Best Cash Handling Product”. This annual awards programme, judged by a panel of independent industry experts, recognises and rewards passion and innovation for gaming operators and suppliers across Europe.
“These awards highlight the power of IGT’s expanded portfolio and our ability to innovate across gaming, digital and financial technology. As we mark 50 years of shaping the gaming industry, the ICE Landmark Award reinforces our legacy while we continue to invest in growth, innovation and differentiated solutions for our customers and their players,” said Hector Fernandez, Incoming CEO of IGT.
The post IGT Celebrates 50 Years with Major Wins at ICE Barcelona 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
2026 International Gaming Awards
Mr Vegas Wins Online Slots Operator of the Year at the 2026 International Gaming Awards
Mr Vegas, a brand under the Immense Group, has been recognized as the Online Slots Operator of the Year at the 19th annual International Gaming Awards 2026.
The event occurred at the Intercontinental Hotel Barcelona before ICE 2026, uniting operators, suppliers, and industry leaders from the worldwide iGaming industry.
The International Gaming Awards is among the industry’s most enduring and highly regarded awards programs.
The victory signifies the second straight year that an Immense Group brand has won the Online Slots Operator of the Year award, after Videoslots’ win in 2025. In 2024, Mr. Vegas was recognized as Rising Star of the Year, emphasizing the brand’s swift ascent in a more competitive online casino industry.
The most recent award concludes a remarkable year for Mr Vegas, as the brand has consistently enhanced its visibility through impactful marketing initiatives. This has encompassed sponsorship of the popular UK television program Big Brother, the Grand Slam of Darts, and front-of-shirt sponsorship for Sheffield Wednesday Football Club.
Marco Trucco, CMO of Immense Group, said: “Mr Vegas completed its journey from a challenger brand to a player’s favourite in just a few years. It’s the success story that plays a significant role in the Immense Group’s strategy.”
The post Mr Vegas Wins Online Slots Operator of the Year at the 2026 International Gaming Awards appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Amusnet has been honoured with the prestigious Landmark Award, presented during a special ceremony at ICE Gaming. The award, recognising milestone achievements and standout contributions across the global gaming sector, was received on behalf of the company by Amusnet CEO Ivo Georgiev, as Amusnet celebrates its 10-year anniversary.
The recognition highlights a decade of progress and impact, celebrating Amusnet’s achievements in driving growth, expanding its global footprint, and consistently delivering high-performing gaming content and solutions. It also reflects the company’s commitment to sustainability and building long-term value through strong partnerships across regulated markets.
Commenting on the award, Ivo Georgiev said: “This award reflects ten years of teamwork, trust, and a clear vision. I accept it on behalf of our teams and partners, and we’re proud to continue building what comes next together.”
Receiving the award at ICE Gaming underscores Amusnet’s position as a trusted and forward-looking industry leader and marks an important milestone as the company looks ahead to its next decade of growth.
The post Amusnet Marks 10 Years with Landmark Award Recognition at ICE Gaming appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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