Gaming Awards
NSoft Wins ‘Best Customer Service’ And ‘Bingo Supplier’ at EGR B2B Awards 2023
We are delighted to announce that NSoft, a leading global provider of high-quality software solutions for the betting and gambling industry, has won two prestigious EGR B2B Awards – ‘Best Customer Service’ and ‘Bingo Supplier’ of the year. These accolades are a testament to our commitment to our partners and the players who enjoy our innovative products.
In a personal statement, NSoft’s CEO Dario Jurčić expressed: “I am filled with pride and gratitude as we celebrate these two significant wins. These awards underscore the hard work, passion, and commitment of our NSoft team. They are not just wins for us as a company, but a recognition of our unwavering focus on customer needs and our dedication to innovation. As we mark our 15th anniversary, these achievements serve as a milestone and a testament to the journey we’ve undertaken, filled with dedication and perseverance. We’ll continue our quest to deliver nothing short of excellence, always keeping our customers at the heart of what we do.”
The esteemed EGR Awards are widely regarded as the Oscars of the igaming industry, recognising those companies that fuel and sustain the dynamic gaming sector. The awards acknowledge the accomplishments of suppliers from all key igaming disciplines, ranging from betting and gaming software to payments, recruitment, IT, infrastructure, and more.
The ‘Best Customer Service’ category was a tough one with 15 powerful contenders, including companies like Sportradar, EveryMatrix, and SoftSwiss. It is indeed an honor that NSoft was selected as the winner. This reflects our core belief in understanding customer needs, providing reliable service, demonstrating flexibility, delivering on briefs, and achieving commercial success, which were all regarded as key criteria for the award.
The ‘Bingo Supplier’ category was also highly competitive with eight companies vying for the award. NSoft won against strong competitors such as Pragmatic Play, Playtech, and Relax Gaming. This win is an endorsement of our commitment to commercial success, understanding customer needs, our robust product development, and flexibility in our offerings.
A standout amongst our product offerings is the flagship bingo product – Lucky Six. This modern take on the classic bingo game has a vibrant design, robust backend infrastructure, and an array of engaging features that make it a favorite amongst our customers. Despite challenging internet conditions, Lucky Six continues to generate millions of tickets daily, serving as a testament to our commitment to accessible, engaging, and reliable entertainment.
Moreover, this year marks a significant milestone for NSoft as we celebrate 15 years of providing high-quality services in the industry. The EGR Awards wins further strengthen our position as an industry leader and reinforce our commitment to delivering exceptional products and services to our clients worldwide.
NSoft’s stellar customer service is underpinned by our dedicated 24/7 support team that addresses all business-related issues and assists with daily operations. With an impressive average response time of 4 minutes for email, 13 seconds for chat, and 5 seconds for phone communication, NSoft continues to set industry standards.
We would like to thank the EGR B2B Awards committee for recognizing our hard work and dedication. We are immensely proud of these achievements and look forward to continuing our mission of providing top-tier services in the years to come.
Compliance Updates
Flatdog Games Shortlisted for ICA Compliance Awards Europe 2026
Isle of Man-based casino games supplier Flatdog Games has been shortlisted for the Gambling & Gaming Compliance Programme of the Year at the International Compliance Association (ICA) Compliance Awards Europe 2026.
The ICA Compliance Awards recognise excellence, innovation, and collaboration across the compliance and financial crime prevention sector. Following a rigorous judging process led by senior industry figures, Flatdog Games earned a place among the finalists ahead of the awards ceremony on 25 June 2026 at Westminster Park Plaza, London.
The judging panel featured leading compliance professionals including Lisa Bennett, Legal Compliance Director at Mastercard; Jon Duffy, Senior VP of Corporate Assurance & Regulatory Affairs at Genting Casinos UK; and Caroline Braddock, Ethics and Compliance Officer at Rolls-Royce.
Lee Hills, Co-Founder of Flatdog Games, said:
“Being shortlisted for this award validates our commitment to raising compliance standards in the gambling industry. Our focus has been on designing proportionate, non-intrusive systems that safeguard businesses, enhance supply chain integrity, and minimise operational burden. Recognition from the ICA and such a distinguished judging panel shows that our approach is both effective and practical.”
Flatdog Games’ submission highlighted its robust compliance programme, showcasing excellence in regulatory adherence, governance, and data protection.
Pekka Dare, President of ICA, added:
“We congratulate Flatdog Games on being named a finalist. All entrants represent the best of the compliance industry, and we look forward to celebrating their achievements at the awards ceremony in June.”
The winners will be announced at the ceremony on Thursday, 25 June 2026 at Westminster Park Plaza, London.
The post Flatdog Games Shortlisted for ICA Compliance Awards Europe 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Amusnet
Amusnet Wins Best Game Studio at SiGMA Awards South America 2026
Amusnet has been named Best Game Studio at the SiGMA Awards South America 2026, with the ceremony held in São Paulo.
The category recognises studios that combine creative excellence and technical precision in game development, supported by a consistent portfolio, strong performance metrics and the ability to deliver immersive, compliant and commercially successful titles tailored to regional audiences.
Representatives from both the LATAM and global teams joined the stage to receive the award, reinforcing the company’s integrated approach in the region.
“Being recognised by industry peers is one of the most meaningful indicators of our work. At the same time, this kind of recognition raises the level of responsibility and expectations around what we deliver. As we continue to grow, we remain focused on progressing with consistency, reaching new performance benchmarks and contributing to the development of the market,” said Marco Pequeno, Country Manager at Amusnet Brazil.
The award reflects Amusnet’s operations across South America, particularly in Brazil, where the company maintains a dedicated operation focused on local culture within a regulated market environment. Its strategy combines game development and portfolio curation to deliver experiences aligned with local dynamics and player preferences.
With a portfolio of more than 250 certified games and a continued focus on regulated markets, Amusnet maintains its growth strategy in Latin America, centred on performance, compliance, and local relevance.
The post Amusnet Wins Best Game Studio at SiGMA Awards South America 2026 appeared first on Americas iGaming & Sports Betting News.
Affiliate Succes
ReferOn Secures “Best Affiliate Software 2026” Title at SiGMA South America Awards
ReferOn, a top-tier affiliate management platform, has been awarded “Best Affiliate Software 2026” at the prestigious SiGMA South America Awards.
This accolade signifies significant market momentum and product creativity central to ReferOn. Designed as a data-centric platform, it minimizes operational friction and enhances efficiency. This acknowledgment strengthens our path to becoming the top affiliate ecosystem in the industry, as we persist in developing high-performance infrastructure that grows with our partners.
Enhancing Productivity on a Large Scale
ReferOn’s expansion demonstrates that the sector is prepared for a more intelligent method of affiliate management. Successfully managing millions of data points from numerous partners demands a highly agile, data-oriented framework. We consistently enhance our platform to eliminate operational clutter, transforming intricate daily activities into smooth, automated processes that promote genuine efficiency on a large scale.
Alex Bukin, General Manager at ReferOn, commented on the win: “This award is a massive milestone for us, and it belongs entirely to our team. Their genuine passion for building an exceptional platform is what drives our rapid growth every single day. We don’t just want to be another tool in the stack; we want to change how affiliate marketing works for the better; making it simpler, more transparent, and much more powerful. We have ambitious plans on the horizon to further expand our capabilities.”
This acknowledgment at SiGMA South America 2026 further confirms our path as we enter our next growth phase. Our plan for 2026 and the future focuses on growth and innovation. We are proactively broadening our international reach, establishing strategic partnerships, and implementing platform enhancements that cater to the intricate requirements of contemporary affiliate networks.
The post ReferOn Secures “Best Affiliate Software 2026” Title at SiGMA South America Awards appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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