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King Billy Casino anoints Symplify to enhance its customer engagement strategy
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Symplify, the Stockholm-based market leader in CRM and AI cloud solutions, has been anointed by King Billy Casino to enhance its customer engagement strategy.
King Billy Casino has ascended to the elite iGaming heights by providing superb online casino entertainment and this will be consolidated with Symplifyâs fully integrated CRM Ecosystem. Symplifyâs AI Personalisation Module was a key factor in the agreement, which delivers a hyper personalised Onpage experience shaped by machine learning.
The state-of-the-art CRM ecosystem also enables King Billy to optimise its communication strategy across its extensive user base via the Email, SMS and Push Packages.
This deal includes access to Symplifyâs proprietary Campaign and Customer journey builder modules that are designed to boost user engagement processes. King Billy is also now able to create highly personalised customer lifecycle journeys in real time dictated by customer events and campaigns.
King Billy prides itself on providing socially responsible gaming environments for players. This mission is to be strengthened by Symplifyâs SaaS service as itâs enriched with several modules that monitor concerning behaviours and help identifying abusers. AI will be leveraged to help the business optimise marketing spend and develop greater customer sentiment leading to increased Lifetime value.
Symplifyâs CEO Robert Kimber said: âOur leading CRM Ecosystem is perfectly suited to support King Billyâs progressive growth plans and weâre pleased to be onboard. Symplifyâs single solution caters for profitability through conversion and driving increased playing activities by optimising the player experience.â
King Billy Casino CEO, followed: âAfter 6 years of constant growth, innovation, attention to the playerâs needs and commitment to responsible gaming, we find ourselves at a crossroads of transformation and critical choices in a new gaming paradigm. In this new era, we strongly believe Symplify to be one of our closest allies with their unmatched tools and modules. Welcome aboard, the King welcomes you!â
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BMM Testlabs
âChaos and Soulâ: Ebaka Games Plots Global Expansion After Viral Launch
Editorâs Take
Why this matters: The âInstant Gameâ vertical (Crash, Plinko, Mines) is becoming crowded, but Ebaka Games is cutting through the noise with a distinct brand personality. By securing BMM Testlabs certification so quickly after launch, they are signaling to Tier 1 operators that despite their âchaoticâ marketing vibe, the math underneath is solid and compliant. The backing of industry veteran Dmitry Belianin also adds immediate commercial credibility to the startup.
The Full Story
Ebaka Games, the fledgling studio that promises to bring âchaos and soulâ to the iGaming sector, has outlined an aggressive growth strategy for 2026 following a landmark launch period in late 2025.
The studio, which officially debuted in November, reports that its initial rollout reached more than five million people worldwide. The launch saw its portfolio go live with the operator Menace, serving as the initial testbed for its mechanics and âEbaka modes.â
The Product: Instant Games with Personality Ebaka is bypassing traditional slots to focus on the high-growth vertical of fast-paced, instant-win games. Their initial lineup includes:
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Plinko
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Mines
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Tower
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Limbo
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Crash
Differentiation is achieved through unique mascots and signature gameplay tweaks designed to offer high win potential and distinct visual identities, moving away from the generic interfaces often found in this genre.
Regulatory Milestone Crucially for its 2026 roadmap, Ebaka Games has confirmed it has secured certification from BMM Testlabs. This accreditation validates the fairness and integrity of its RNG (Random Number Generator) and game engines, removing a major barrier to entry for regulated markets. With this certification in hand, the studio plans to launch with a number of âmajor brandsâ in the coming year.
Management Commentary Vitalii Zalievskyi, CEO of Ebaka Games, commented on the studioâs unorthodox approach:
âItâs only been a few weeks since we first introduced Ebaka Games to the world. The feedback has been breathtaking, and it vindicates the decision for us to take a different path to the rest of the industry. You donât need huge marketing budgets to grab peopleâs attention if you are building something truly innovative.â
Industry Backing The studio describes itself as being âcreated by players for playersâ but boasts significant industry firepower in its corner. The team includes Dmitry Belianin, a well-known figure in the sector who is the co-founder of Blask and Menace, as well as Managing Partner at Already Media.
The post âChaos and Soulâ: Ebaka Games Plots Global Expansion After Viral Launch appeared first on Gaming and Gambling Industry Newsroom.
ARC
Racing Meets Nightlife: SBK Backs ARCâs New âFriday Night Liveâ Series
Editorâs Take
Why this matters: British racing has a well-documented demographic problem; its core audience is aging. âFriday Night Liveâ is a direct attempt to fix this by blending high-stakes racing with the âexperience economyâ (DJs, nightlife vibes) that appeals to Gen Z and Millennials. Bringing SBK on boardâa mobile-first, app-only sportsbookâis a perfect demographic fit, while the Racing Post adds the necessary credibility to ensure the actual racing product remains the focus.
The Full Story
Arena Racing Company (ARC) has unveiled the strategic commercial lineup for its upcoming Friday Night Live series, confirming SBK as the Exclusive Betting Partner and The Racing Post as the Official Media Partner.
Set to launch in January 2026, Friday Night Live is a new initiative created in collaboration with youth-focused events company INVADES. The series is designed to overhaul the traditional race day experience, featuring fast-paced fixtures under floodlights, DJ sets, and significant entertainment elements sandwiched between races.
The Commercial Deal
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SBK: As the exclusive betting partner, the Smarkets-owned sportsbook will take naming rights and on-course branding for all 35 races. Crucially, these races will be broadcast live on mainstream television via ITV Racing as well as Sky Sports Research.
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The Racing Post: As the Official Media Partner, the publication will provide content, coverage, and promotion across its digital platforms, aiming to bridge the gap between established racing purists and the new audience ARC hopes to attract.
A High-Stakes Experiment The series is not just a marketing exercise; it carries serious sporting weight. Each of the five scheduled nights will feature over ÂŁ200,000 in prize money. The fixtures will rotate across three of ARCâs all-weather tracks: Wolverhampton, Newcastle, and Southwell.
Management Commentary David Leyden Dunbar, Group Director of Commercial Strategy at ARC, was clear about the target audience:
âWe have been very clear that one of the aims of Friday Night Live is to engage the next generation of racing fans⊠Both [partners] have shown real enthusiasm to work with us⊠as well as using the platform that these fixtures will offer them to also engage with more established racing and sports fans.â
Adam Baylis, Marketing Director at SBK, added:
âFriday Night Live [is] a fresh and engaging concept that brings a new energy to British racing. SBK has always been built around sport⊠our focus is on enhancing the live race day experience in a fun, social and responsible way.â
The 2026 Schedule The series kicks off immediately in the new year:
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9th Jan: Wolverhampton
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6th Feb: Newcastle
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20th Feb: Southwell
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20th March: Wolverhampton
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27th March: Newcastle
The post Racing Meets Nightlife: SBK Backs ARCâs New âFriday Night Liveâ Series appeared first on Gaming and Gambling Industry Newsroom.
Anushka Bhatnagar
From Rolling Loud to Riot Games: How 2025 Became the Year of Indian Gaming
Editorâs Take
Why this matters: India has long been a mobile-first gaming market (thanks to PUBG Mobile/BGMI). But 2025 proved that PC esports is not dead; in fact, itâs thriving culturally. Riotâs ability to integrate VALORANT into mainstream Indian youth cultureâfrom âtopperâ billboards on exam result day to hip-hop festivalsâis a masterclass in localized marketing. The success of S8UL Esports in League of Legends also signals that South Asia is finally ready to compete in global Tier 1 events.
The Full Story
Riot Games has released a retrospective on 2025, describing it as the year gaming in South Asia âdidnât feel tucked away anymore,â but rather became an unmistakable part of mainstream culture.
From filled cafĂ©s during watch parties to billboards featuring âinside jokesâ from voice comms, the publisherâs year was defined by a massive surge in engagement across India, Bangladesh, Sri Lanka, Nepal, Maldives, and Bhutan.
The Competitive Surge: LoL and VALORANT The year began with the launch of Legends Ascend South Asia, a structured pathway for League of Legends talent that the region had been demanding. Ninety-five teams competed, culminating in S8UL Esports lifting the trophy and qualifying for the LCP Wild Card Playoffsâplacing South Asian talent directly into the global conversation.
Simultaneously, PC esports found its footing in India through VALORANT Challengers South Asia.
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The Numbers: The circuit recorded over 103 million live and non-live views throughout the season.
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The Finals: The LAN event peaked at 50,000 concurrent viewers, proving that the appetite for PC tactical shooters remains fierce in a mobile-dominated region.
Cultural Crossovers: V5 and Rolling Loud Midway through the year, VALORANT celebrated its fifth anniversary (V5) with a campaign deeply rooted in Indian student culture.
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âVAL Toppersâ: On JEE results day (a major academic milestone in India), Riot reimagined the traditional âexam topperâ billboards to celebrate Radiant-ranked players, sparking a viral conversation.
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Rolling Loud India: In November, gaming met hip-hop. Riot integrated VALORANT into one of the worldâs largest hip-hop festivals, with karaoke pods and gaming zones operating alongside performances by Wiz Khalifa and Central Cee.
Management Commentary Anushka Bhatnagar, Publishing Lead for Riot Games India & South Asia, reflected on the shift:
â2025 felt like a year when Indiaâs gaming and esports landscape stepped into the centre of cultural conversation. VALORANT turning five reminded us how deeply the community here has shaped the game. From grassroots watch parties to moments like Rolling Loud, the ecosystem grew with a confidence that felt distinctly homegrown.â
Grassroots Momentum Beyond the flash of festivals, the year was sustained by community energy. College events introduced first-time players to the ecosystem, while local watch parties turned malls into pop-up arenas, ensuring that the growth of South Asian gaming was built âtogetherâ rather than just broadcast from above.
The post From Rolling Loud to Riot Games: How 2025 Became the Year of Indian Gaming appeared first on Gaming and Gambling Industry Newsroom.
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