Compliance Updates
Gaming Innovation Group secures ISO 20000 certification
Gaming Innovation Group (GiG) has been awarded the ISO 20000 certification for its award winning platform, following an extensive review of its internal service management system, framework and practices.
As an internationally recognised mark of quality, the certification awarded by the International Organisation for Standardization (ISO) and International Electrotechnical Commission (IEC), demonstrates an organisation’s ability to efficiently and effectively align its management processes in accordance with international best practices. This certification establishes credibility and trust within consumers, stakeholders and other business partners. ISO certification guarantees the entity meets global standards for business, especially in trade situations.
As part of a concerted program of service accreditation, GiG has proven that its service offering is in line with all requirements for the ISO 20000 standard in ensuring the optimal delivery and support of services, having the ability to respond to increasing service demands and demonstrating the reliability, high quality and level of service.
Philip Curmi, Director of Service Management at GiG, said: “For the last two years GiG has committed to building its Service Management framework to make sure that our processes and practices are both aligned with the business needs and with international best practices. We believe that this certification is a testament to GiG being a top tier service provider, always striving to give the best level and quality of service to our partners. This achievement would not have been possible without the input, support and commitment from all of GiG towards these shared values.”
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Baltics
Estonia to Reinstate 5.5% Online Gambling Tax From March 1
Lawmakers in Estonia are set to approve a technical fix restoring the gambling tax to online casinos, closing a legislative error that briefly left remote gambling exempt.
The Riigikogu will hold a final vote on an amendment to the Gambling Tax Act introduced by MP Tanel Tein (Eesti 200). The latest change corrects wording adopted late last year that inadvertently exempted online casinos from Estonia’s gambling tax.
The amendment clarifies that both games of chance and games of skill offered as remote gambling are taxed on the same basis. By deleting the term “game of skill” from one provision in the legislation, a uniform 5.5% gambling tax will apply to both categories.
The Riigikogu’s Finance Committee adjusted the timeline initially set out in the amendment, setting March 1, 2026, as the effective date.
Under current law, gambling taxes are assessed on a monthly basis, making the start of a new calendar month the standard point for changes to take effect.
This aligns with the current IT systems and operating practices of both market participants and the Estonian Tax and Customs Board (MTA).
The fix is linked to legislation passed in December and effective since January 1 that was intended to boost funding for sports and culture through gambling tax revenues. Restoring equal taxation is expected to reestablish legal clarity for both operators and the tax authority.
The post Estonia to Reinstate 5.5% Online Gambling Tax From March 1 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
NCPG Board of Directors Calls on Prediction Market Operators to Promote the National Problem Gambling Helpline
The Board of Directors of the National Council on Problem Gambling (NCPG) has passed a resolution on February 9, calling on prediction markets to promote the National Problem Gambling Helpline, arguing that event contract trading is similar to other types of betting and poses the same risks for consumers.
In the resolution, the NCPG urged “all Prediction Market Operators serving U.S. consumers” to add “clear, prominent, and ongoing promotion” of the helpline number 1-800-MY-RESET across both “marketing and on-platform user experience.”
The organization said prediction market operators should display the messaging “in a manner that is comparable to practices in regulated mobile sports betting.”
The NCPG said the helpline offers “nationwide free, confidential, and 24/7 support and resources” for people experiencing gambling-related harm. The group also said it maintains a neutral stance on legalized gambling.
The post NCPG Board of Directors Calls on Prediction Market Operators to Promote the National Problem Gambling Helpline appeared first on Americas iGaming & Sports Betting News.
Andrew Rhodes
Andrew Rhodes to Step Down as CEO of UK Gambling Commission
The UK Gambling Commission has announced that Andrew Rhodes has decided to leave the Commission on 30 April 2026, to take up a new role, which will be announced in due course.
Andrew has provided outstanding leadership of the Commission for almost five years and has overseen a transformation of the Commission and how it regulates the gambling Industry.
Andrew has led the work required from the Commission to implement the Gambling Act Review, with a strong focus on consumer safeguards. This has included the introduction of financial vulnerability checks, reducing the intensity of online games, and banning potentially harmful marketing offers. He has also overseen the introduction of the Gambling Survey for Great Britain, now one of the largest surveys of gambling behaviour in the world.
Amongst his other achievements, Andrew oversaw the successful implementation of the Fourth National Lottery licence and transformed the Commission’s approach to regulation through more robust and outcome-focused strategies.
He said: “It has been a privilege to lead the Gambling Commission through such an important period of change. I am proud of the progress we have made to strengthen regulation, improve consumer protections, and ensure gambling is safer and fairer. I leave with confidence in the organisation, its people, and the work still to come.”
Charles Counsell, Interim Chair of the Gambling Commission, said: “Andrew has provided outstanding leadership for nearly five years and leaves a strong legacy. He has led the Commission through major reform, strengthened our regulatory approach, and ensured consumer protection has remained at the heart of our work. On behalf of the Board, I would like to thank Andrew for his dedication and wish him every success in the future.”
The Commission will shortly begin the process of recruiting a Chief Executive for an interim period. Deputy Chief Executive Sarah Gardner will step up as Acting Chief Executive to cover the areas of work that Andrew will step back from during this transitional period.
The post Andrew Rhodes to Step Down as CEO of UK Gambling Commission appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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