Compliance Updates
Gaming Innovation Group secures ISO 20000 certification
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Gaming Innovation Group (GiG) has been awarded the ISO 20000 certification for its award winning platform, following an extensive review of its internal service management system, framework and practices.
As an internationally recognised mark of quality, the certification awarded by the International Organisation for Standardization (ISO) and International Electrotechnical Commission (IEC), demonstrates an organisation’s ability to efficiently and effectively align its management processes in accordance with international best practices. This certification establishes credibility and trust within consumers, stakeholders and other business partners. ISO certification guarantees the entity meets global standards for business, especially in trade situations.
As part of a concerted program of service accreditation, GiG has proven that its service offering is in line with all requirements for the ISO 20000 standard in ensuring the optimal delivery and support of services, having the ability to respond to increasing service demands and demonstrating the reliability, high quality and level of service.
Philip Curmi, Director of Service Management at GiG, said: “For the last two years GiG has committed to building its Service Management framework to make sure that our processes and practices are both aligned with the business needs and with international best practices. We believe that this certification is a testament to GiG being a top tier service provider, always striving to give the best level and quality of service to our partners. This achievement would not have been possible without the input, support and commitment from all of GiG towards these shared values.”
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Balkans
CT Interactive Strengthens its Presence in Bulgaria
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CT Interactive has strengthened its presence in the Bulgarian market by expanding its portfolio with a new selection of certified games. The latest certification reinforces the company’s commitment to delivering engaging and high-quality gaming content, providing operators with a diverse selection of fresh and innovative titles.
“Bulgaria remains a key market for CT Interactive, and this certification is another step in our strategy to continuously provide top-tier, regulation-compliant games to our partners. We are dedicated to expanding our portfolio with exciting content that enhances player engagement while meeting the highest industry standards,” Martin Ivanov, Chief Operating Officer at CT Interactive, said.
Some of the newly certified games include: The New Queen of Fruits, Book of Power, Guardians of Asgard, Clover Queen, Piggy Crash, Fruits & Sweets Buy Bonus, Hyper Cuber Buy Bonus, Duck of Luck Buy Bonus and others. These titles showcase a mix of dynamic themes and innovative mechanics, designed to appeal to a wide range of player preferences.
The post CT Interactive Strengthens its Presence in Bulgaria appeared first on European Gaming Industry News.
Compliance Updates
Malta Gaming Authority Enhances Regulatory Oversight and Outlines 2025 Supervisory Priorities
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The Malta Gaming Authority (MGA) is enhancing its regulatory oversight approach and is outlining its supervisory focus areas for 2025. These enhancements are aimed at strengthening its supervision of the online gaming sector while promoting transparency with stakeholders.
Building on its existing risk-based framework, the MGA is enhancing such framework to a more evidence-driven and outcomes-focused model. This strategic approach will enable the Authority to better assess and address industry risks, allocate resources more effectively, and foster a more proactive and responsive regulatory environment.
Central to this enhanced oversight strategy are the compliance, player protection and sports betting integrity regulatory themes. By prioritising these key areas, the MGA aims to uphold the highest industry standards and reinforce its role as a trusted regulator.
Key outcomes of this refined regulatory approach include:
• Risk-Based Resource Allocation: Directing resources to high-risk areas to ensure more effective regulatory interventions;
• Enhanced Collaboration: Strengthening collaboration with operators to promote compliance and best practices;
• Proactive Risk Management: Anticipating and addressing emerging challenges in a dynamic gaming landscape.
This approach aligns with the MGA’s broader strategy to bolster the resilience of the online gaming sector, safeguard player interests and foster greater stakeholder confidence in a sustainable and well-regulated industry.
The post Malta Gaming Authority Enhances Regulatory Oversight and Outlines 2025 Supervisory Priorities appeared first on European Gaming Industry News.
Balkans
CT Gaming Receives Approval to Launch Diamond King 4 in Bulgarian Market
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CT Gaming has announced that its latest multigame, Diamond King 4, has officially received certification to launch in the Bulgarian market.
“The certification of Diamond King 4 marks a significant milestone, allowing us to expand our presence in gaming halls across the country. This further solidifies our market position and provides operators and players access to one of our most innovative offerings,” Biser Bozhanov, Director of Strategy & Business Development at CT Gaming, said.
Built on the success of its predecessors, Diamond King 4 is designed to exceed expectations and establish itself as the next favorite among players. Launched in celebration of the company’s 25th anniversary, this multigame embodies CT Gaming’s core values – innovation and tradition. It combines classic and modern titles, appealing to both long-time fans of iconic games and new-generation players with enhanced graphics and contemporary gameplay solutions.
One of Diamond King 4’s standout features is its integration with the progressive jackpot Diamond Tree Deluxe. The new concept introduces a variety of reward options and a more engaging player experience, enriched with additional bonus features. Furthermore, the multigame package includes the fan-favorite Duck of Luck, now featuring a fully updated Buy Bonus option.
“We believe this certification is just the beginning of Diamond King 4’s successful integration into key markets – both in Europe and globally,” Biser Bozhanov added.
The post CT Gaming Receives Approval to Launch Diamond King 4 in Bulgarian Market appeared first on European Gaming Industry News.
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