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SOFTSWISS Anti-Fraud Service Saves its Clients Almost €3 Million in Q1 2022
SOFTSWISS Managed Services is pleased to share the Q1 results of the Anti-Fraud team. For the first three months of the current year, the service focused on investigating suspicious activity in online casinos has resolved 75+ major complaints. The overall sum saved throughout this period exceeded 2.8 million EUR.
These results display the effectiveness of the service aimed at delivering security in daily iGaming operation, whether it is payments or KYC procedures, gameplay, or bonusing. Thanks to the constant improvement of the anti-fraud checks, SOFTSWISS Anti-Fraud team allows its partners to save significant financial resources.
According to the SOFTSWISS Anti-Fraud Service statistics, the sum of confiscations in 2021 was over 14 million EUR, which is 40% more than a year earlier. Furthermore, recently received ICA certification became another step forward for the team to provide infallible anti-fraud support.
“The results of our work demonstrate that we are focused on improving our services literally month by month. Therefore we’re looking for new tools to provide the highest level of anti-fraud support. For instance, one of the novelties we’re working on with our R&D teams is introducing artificial intelligence into the team’s work processes in order to move away from manual checks. It will allow us to accelerate the processing of requests and the identification of suspicious activity,” noted Anastasia Vyshinskaya, Anti-Fraud Team Lead.
Anti-Fraud is one of six SOFTSWISS Managed Services, the multi-function department that covers major B2C customer support services for online casino and sports betting brands. Besides the Anti-Fraud team, the fast-growing department includes 24/7 First Line Support, VIP Player Support, Player Retention, Player Reactivation, and the recently launched Content Management Services.
About SOFTSWISS
SOFTSWISS is a widely-acclaimed iGaming expert supplying certified software solutions for managing gambling operations. The company has an international team, which counts 1000+ employees and has an official presence in Malta, Belarus, Poland and Georgia. SOFTSWISS holds a number of gaming licences, providing one-stop-shop iGaming solutions. The company has a vast product portfolio, which includes an Online Casino Platform, Game Aggregator with thousands of casino games, the Affilka affiliate platform, Sportsbook Platform and the Jackpot Aggregator. In 2013 SOFTSWISS was the first in the world to introduce a bitcoin-optimised online casino solution.
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Organisers say the agenda will cover safer product design, regulation, data ethics and AI, with limited places still available.
The Ethical Gambling Forum will take place on 28/29 April in Leeds, UK, with Flutter hosting the event. Organisers say the annual gathering will bring together regulators, operators, technology suppliers, researchers and advocates to discuss ethical and responsible gambling.
According to the organisers, this year’s programme will focus on responsible product design, player protection, regulatory evolution, data ethics and the use of emerging technologies including AI. The agenda is set to include keynote sessions, panel debates, case studies and roundtable discussions.
“Ethical leadership isn’t optional anymore; it’s the foundation of the industry’s future,” said Adrian Sladdin, Co-Founder of the EGF. “This Forum is where meaningful progress happens.”
The organisers said limited spaces remain and directed interested attendees to the event website for registration and the full programme.
More data as follows:
- Ethical Gambling Forum (EGF) event website: https://www.egf.events Official source for registration and programme details referenced in the release.
- Flutter Entertainment: https://www.flutter.com Host company named in the release; readers may want corporate context.
- UK Gambling Commission: https://www.gamblingcommission.gov.uk Primary UK regulator relevant to discussions of compliance and regulatory evolution.
The post Ethical Gambling Forum lands in Leeds on 28–29 April, hosted by Flutter appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
The $11 buy-in tournament runs Phase 1 flights through May 10, when all Phase 2 qualifiers return in the money.
PokerStars is running a 15th anniversary edition of its Sunday Storm online poker tournament with a $500,000 guaranteed prize pool. The operator said the special phased format kicked off on Friday, April 17 and culminates with Phase 2 on Sunday, May 10.
The anniversary event carries an $11 buy-in. PokerStars said Phase 1 flights will run daily over three weeks through May 10, giving players multiple entry opportunities to qualify for Phase 2.
Under the phased structure, PokerStars said players can enter multiple Phase 1 events, cash during Phase 1s, and advance with flexibility. The company added that Phase 2 will start with all returning players already in the money.
PokerStars also announced a “$300,000 guaranteed Sunday Storm 15th Anniversary Ticket Machine” running from Friday, April 24 to Saturday, May 9. According to the company, players can earn entries via daily challenges tied to Phase 1 play and knockouts, with up to three entries per player per day and daily draws awarding $11 tickets at 00:05 ET.
More details on the anniversary event and Phase 1 schedule are available via the PokerStars Blog.
More data as follows:
- PokerStars: https://www.pokerstars.com/ Primary operator site for tournament availability, terms, and market eligibility.
- PokerStars Blog: https://www.pokerstars.com/poker/learn/news/ Referenced in the release for the Phase 1 schedule and event details.
- PokerStars tournament lobby (online poker tournaments): https://www.pokerstars.com/poker/tournaments/ Where readers can verify the phased Sunday Storm listing and buy-in/guarantee information.
The post PokerStars marks Sunday Storm’s 15th anniversary with $500K GTD phased event appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
PokerStars is celebrating the 15th anniversary of the iconic Sunday Storm with a phased tournament, featuring a $500,000 guaranteed prize pool.
For just an $11 buy-in, players can jump into this special anniversary edition of one of online poker’s most popular tournaments, which continues to stand as a must-play event for players of all levels.
For the past 15 years, the Sunday Storm has been a Sunday staple for poker players worldwide, attracting huge fields and delivering massive guaranteed prize pools, along with unforgettable moments for everyone from casual weekend players to seasoned grinders pursuing a major online score.
To mark its 15th anniversary, the first Phase of the Sunday Storm tournament kicked off on Friday, April 17. With Phase 1s running daily over three action-packed weeks until Sunday, May 10, players have multiple opportunities to join the action now and secure their place in the final stage, Phase 2, on Sunday, May 10, where all returning players will already be in the money.
The Phased format allows players to enter multiple Phase 1 events, cash along the way, and progress at their own pace, offering greater flexibility and making it easier to fit participation around daily schedules while preserving the thrill and prestige of this iconic event. Players can also qualify for less via satellites starting from just $0.55.
In addition, the $300,000 guaranteed Sunday Storm 15th Anniversary Ticket Machine will run from Friday, April 24 to Saturday, May 9, offering players the chance to earn Phase 1 tickets by competing in various daily challenges, such as playing Phase 1 events and knocking out players, with up to three ticket machine entries available per player per day. The more players play, the greater their chances of winning Phase 1 tickets, with daily draws awarding $11 Sunday Storm Anniversary tickets at 00:05 ET.
For more information about the Sunday Storm 15th Anniversary and Phase 1 schedule, go to the PokerStars Blog.
The post PokerStars Celebrates 15th Anniversary of Sunday Storm with $500K Guaranteed Prize Pool appeared first on Americas iGaming & Sports Betting News.
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