Canada
GROVER GAMING BETS BIG ON OHIO CHARITIES
Grover Gaming announced that it is officially seeking licensure from the Ohio Attorney General’s Office to both manufacture and distribute Electronic Instant Bingo devices to charities, fraternals, and other nonprofit organizations in Ohio.
Grover has made sizable investments already in Ohio. According to Wil Riesgard, Vice President of Operations for Grover Gaming, “We have had a large distribution center here in Columbus for a while and are currently adding another office/warehouse in the northeast part of the state. We will very soon have over fifty employees just in the State of Ohio including a dedicated marketing team.”
“We are already licensed as a Bingo Supply Manufacturer in Ohio, but we have also applied for the separate Distributor license and the Electronic Instant Bingo endorsement to each of those licenses,” said Dorwin “DL” Howard, Compliance and Licensing Specialist at Grover Gaming. “The Ohio Attorney General’s Office, by law, cannot issue any of those licenses until April 1, 2022, but we hope to receive our endorsements on that date or soon after. We do anticipate that they will issue licenses to every manufacturer and distributor entitled to a license at the same time to avoid giving an advantage to one or the other.”
“We cannot offer any proposals to any potential customers in Ohio until we receive those endorsements,” stated Marc Downing, Chief Counsel and Director of Compliance for Grover. “But we do have a plan.”
“We intend to bring the same industry leading software and hardware that has been so successful for our charitable customers in states like Virginia, North Dakota, New Hampshire, and Kentucky,” stated Garrett Blackwelder, President and owner of Grover Gaming. “We are fortunate to be the leader in all those markets by a large margin, and in Virginia and New Hampshire we distribute our products directly to our customers. By distributing our own product, we are able to deal directly with the charities which streamlines our customer service and takes it to an even higher level. This will allow us to further our mission of providing entertaining gaming experiences through a team committed to growth and progress.”
Not only will Grover distribute its own product, but they also intend to place Electronic Instant Bingo equipment and supply Electronic Instant Bingo tickets without requiring any long-term commitments from the charities and fraternals in Ohio. “We will not be requiring contracts of any kind from the charities,” stated Jimmy Forrest, Vice President of Sales for Grover. “We want to earn your business by providing the best performing games and world class service, not because we lock you down with a piece of paper.”
Forrest continued, “another market changing innovation is the integration of our redemption kiosks. With this kiosk a player can just insert their ticket and get cash without having to see an attendant to redeem their winnings. In Virginia, not only has security drastically increased, but we have also seen an increase in net revenue to the charities of over 15% in some locations.” Grover plans to offer those kiosks free of charge along with the biggest selection of custom game terminals.
Grover Gaming develops software, game content, and gaming systems for lotteries and charitable gaming jurisdictions, and is licensed in Ohio, New Hampshire, Kentucky, North Dakota, South Dakota, Montana, Wyoming, Washington, Ontario Canada, and Virginia. Based in Greenville, NC, Grover Gaming has over 360 employees across nine states including a design studio in Wilmington, NC and a Software Development Center in Chicago, IL.
The company is also a 3-year Inc 5000 award recipient, recognizing the fastest-growing privately held companies in the United States and was recently honored with a Glassdoor Employees’ Choice Award. Glassdoor ranked Grover Gaming Number 2 in its Best Places to Work list in 2022 among companies across the US with less than 1,000 employees.
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Canada
Kambi Group Becomes the Official Sportsbook Partner of Ontario Lottery and Gaming Corporation
Kambi Group has formally assumed contractual responsibilities for OLG’s multi-channel sportsbook following the successful completion of the novation agreement with FDJ Gaming Solutions France (FDJ) and Ontario Lottery and Gaming Corporation (OLG), with OLG launched its Kambi-powered sportsbook on 27 January.
Kambi, the home of premium sports betting solutions, confirmed that it has formally assumed contractual responsibilities for the provision of sports betting services to OLG, having successfully met all conditions of the previously agreed novation agreement.
The completion follows the announcement in 2025 that Kambi had been selected by FDJ to take over FDJ’s role as OLG’s long-term sports betting partner with OLG’s consent and pending the satisfaction and completion of specific conditions. With these conditions now met, Kambi has officially assumed responsibility for the provision of sports betting services to OLG across both its retail and digital channels, with OLG gone live with its Kambi-powered sportsbook on 27 January.
OLG offers sports betting through PROLINE (retail) and PROLINE+ (online) with 100% of its profits reinvested into Ontario. Powered by Kambi’s Turnkey Sportsbook, OLG’s sports betting operations will benefit from Kambi’s market-leading technology and services, designed to deliver a scalable, compliant and engaging betting experience for players.
Werner Becher, Kambi Group Chief Executive Officer, said: “We are delighted to have officially completed this transition and to begin this next chapter of our partnership with OLG. Having met the necessary conditions of the novation agreement, Kambi is excited to become the official sportsbook provider and to have launched with one of the world’s most respected lottery operators. We value our partnership with OLG and look forward to leveraging our proven technology to help them drive sustainable growth and provide a safe and entertaining betting product for their customers in Ontario.”
Duncan Hannay, OLG President and CEO, added: “OLG strives to provide a market leading PROLINE sports betting experience for our players. We look forward to working alongside our new partner, Kambi, who offers a proven track record of product excellence and reliability, as we deliver on our commitment to give back to the people and communities of Ontario. This is an exciting step forward for both organizations.”
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Canada
High Roller Technologies Signs Letter of Intent with Kindbridge Behavioral Health to Support Responsible Gambling in Ontario
High Roller Technologies Inc., operator of the award-winning, premium online casino brands High Roller and Fruta, announced it has entered into a non-binding Letter of Intent (LOI) with Kindbridge Behavioral Health (Kindbridge) to support its commitment to responsible gambling in Ontario, subject to licensing and regulatory approval.
Through the planned partnership with Kindbridge, High Roller intends to offer eligible Ontario players who choose to self-exclude a confidential pathway to support that helps individuals understand their options and take next steps at their own pace. The experience begins with education and a guided triage process, followed by the option to connect with no-cost peer support and, when appropriate, licensed Canadian clinicians. Using a stepped-care approach, individuals can start where they feel ready and access additional support over time, based on their needs and goals.
“We believe entertainment should always be enjoyed responsibly. Partnering with Kindbridge reinforces our commitment to player wellbeing by ensuring that anyone who may be experiencing challenges with their gambling activity has access to meaningful, professional support. This collaboration reflects our responsibility not only as an operator, but as a trusted brand that puts people first,” said Seth Young, Chief Executive Officer at High Roller.
Kindbridge works with gaming operators across North America to deliver early-intervention programs designed to identify, assess, and support at-risk individuals, including integration with self-exclusion and responsible gaming workflows.
“Building strong, accessible pathways to support is an essential part of effective responsible gambling programs.nOperators are uniquely positioned to assist individuals who may be experiencing distress by helping connect them to appropriate care. We’re proud to work with High Roller to expand access to specialized clinicians and evidence-based resources, supporting healthier outcomes for players and more effective responsible gambling frameworks,” said Daniel Umfleet, Founder & CEO of Kindbridge Behavioral Health.
Seth Young, who currently serves as Chief Executive Officer of High Roller, is a current shareholder, member of the Board of Advisors, and former member of the Board of Directors at Kindbridge.
The post High Roller Technologies Signs Letter of Intent with Kindbridge Behavioral Health to Support Responsible Gambling in Ontario appeared first on Americas iGaming & Sports Betting News.
Brightstar Lottery PLC
Brightstar Lottery Delivers Industry-Leading Sales Force Automation Solution to Ontario Lottery and Gaming Corporation
Brightstar Lottery PLC announced that it has deployed its Sales Wizard salesforce automation tool to the Ontario Lottery and Gaming Corporation (OLG). Brightstar’s powerful, cloud-based Sales Wizard easily integrates with OLG’s central system and equips sales representatives with actionable insights and compelling data to identify lottery retail opportunities and make every retail visit more effective.
“Brightstar’s Sales Wizard is enabling OLG’s sales force with digital access to actionable data while unlocking operational efficiencies so that our sales representatives can make the best use of every retail visit. Sales Wizard is highly configurable so OLG can leverage this product in a variety of ways to meet our evolving business needs,” said Vanessa Theoret, OLG Sr. Director Retail Sales & Account Management.
“OLG joins 24 other lotteries in using Brightstar’s Sales Wizard to help responsibly grow sales. Sales Wizard was designed to be a flexible, convenient tool for lottery sales representatives to work strategically with retailers, providing data, reports, and insights to understand sales trends and optimize as needed,” said Scott Gunn, Brightstar Chief Operating Officer North America Lottery.
Sales Wizard is the industry-leading sales force automation tool that provides sales teams with timely, relevant information and is available in user-friendly mobile apps for greater efficiency in the field. Currently supporting more than 148,000 retailers globally, Sales Wizard provides data and insights on sales, instant ticket inventory, instant ticket facings, point-of-sale equipment and signage, and much more.
Brightstar serves nearly 90 lottery customers and their players on six continents.
The post Brightstar Lottery Delivers Industry-Leading Sales Force Automation Solution to Ontario Lottery and Gaming Corporation appeared first on Americas iGaming & Sports Betting News.
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