For the 10^th consecutive year, global gaming supplier AGS announced it has been named one of the Best and Brightest Companies to Work For® in the Nation.

Presented by the National Association for Business Resources (NABR), the Best and Brightest Companies to Work For awards are not pay-to-play. Instead they are based on an independent, research-driven assessment of company practices and employee survey results.

Ten straight years places AGS in rare company by any measure; in gaming, it’s unprecedented.

No other gaming manufacturer has been recognized in the program or been awarded this designation, making this recognition a standout achievement for the team and the industry.

“Ten years of this honor is a testament not to us as a company, but to the remarkable individuals who power everything we do,” said David Lopez, President and Chief Executive Officer of AGS.

“We’ve built something truly special here – a people-first culture of long-term excellence that I’m incredibly proud of and that continues to propel us forward.”

Companies are evaluated across a comprehensive set of criteria that reflect the employee experience.

These include compensation and benefits, engagement and retention, education and development, achievement and recognition, civility and inclusion, leadership, communication, community initiates and corporate responsibility, and overall workplace well-being.

AGS earned high marks for its focus on key areas such as benefits, communications and shared vision, civility and inclusion, and employee enrichment, engagement and retention – surpassing the Best and Brightest benchmark, which reflects the median score of other participating companies.

In 2026, only 19 other companies in the country reached the 10-year mark, and just 46 organizations in total have been recognized for more than 10 years.

“What makes this recognition meaningful is that it’s based on how our employees truly feel,” said Kim Nasuta, Senior Vice President of Human Resources at AGS.

“Ten years in a row speaks to the consistency of our values and how deeply embedded they are in how we hire, support, and grow our people.”

This milestone reflects a decade of AGS’ consistent, employee-first culture – an accomplishment that is difficult to sustain year after year.

Ten years through real change is even harder. In that stretch, AGS doubled its employee count and office footprint, tripled its game studios, and expanded from two countries to ten.

The company looked different almost every year. The culture didn’t.

AGS was also awarded the same honor in the Atlanta market, which reflects the local impact, while the national honor acknowledges AGS’ broader commitment to culture across its U.S. footprint, which includes offices and game studios in Las Vegas, Reno, Scottsdale, Austin, and Oklahoma City.

The Metro Atlanta offices – home to many of the company’s R&D, engineering, and operations teams – continues to be a foundation of the Company’s innovation and culture.

Additionally, AGS supports a vast network of remote sales and field service employees located near customer operations throughout the country – extending the Company’s culture of connection and performance beyond physical offices. AGS also has a strong global presence with teams located in eight countries outside of the U.S.

This latest recognition follows AGS also being named to the 2026 USA TODAY Top Workplaces USA list for a second year in a row, solidifying its position as a standout employer in the gaming industry and beyond.

La Copa Mundial de 2026 promete ser un punto de inflexión para el mercado brasileño de apuestas deportivas, el primer gran test de estrés en un entorno totalmente regulado, con proyecciones que alcanzan los R$ 19 mil millones en movimiento en el país.

En este escenario, Stellar Gaming (EstrelaBet) se posiciona en el centro de esta transformación, donde la tecnología, la seguridad jurídica y la experiencia del usuario se convierten en pilares estratégicos de crecimiento.

En una entrevista exclusiva, Fellipe Fraga, CBO de Stellar Gaming, analiza cómo la madurez del mercado regulado, el avance del juego responsable, la evolución de la infraestructura tecnológica y la lucha contra el mercado ilegal van a moldear la “mejor Copa de todos los tiempos” para el entretenimiento digital en Brasil, y el legado que este evento dejará para la industria.

La Copa Mundial de 2026 es el primer gran ‘test de estrés’ del mercado brasileño totalmente regulado, con proyecciones de alrededor de R$ 19 mil millones en volumen de negocio en el país. ¿Cómo evalúa Stellar Gaming que la seguridad jurídica y la madurez operativa harán de este torneo la ‘mejor Copa de los últimos tiempos’ para el entretenimiento digital en Brasil?

Fellipe Fraga – En la Copa Mundial de 2022, todavía estábamos luchando por la regulación del mercado, lo que lamentablemente no ocurrió a tiempo.

Esta vez, tendremos la oportunidad de probar no solo a nivel tecnológico, sino también en términos de comportamiento del cliente, ya que veremos el impacto del mayor evento deportivo del mundo.

Además, en las operaciones reguladas, las herramientas de control previstas en la normativa específica garantizan una experiencia segura para el cliente y potencian el alcance del juego responsable.

Con esto, los próximos dos meses representan grandes expectativas para el sector.

En un evento masivo que atrae a millones de nuevos apostadores, las preocupaciones sobre el juego problemático cobran relevancia. EstrelaBet tiene una alianza pionera con la FUMEC. ¿Cómo funciona en la práctica la matriz predictiva de riesgos basada en inteligencia artificial para identificar patrones atípicos y garantizar que el Mundial sea un momento de ocio seguro, alejando a la marca del estigma del mercado ‘gris’ del pasado?

Una de las grandes ventajas del avance tecnológico es poder utilizarlo para mejorar la experiencia colectiva, y no es diferente cuando hablamos del juego responsable.

Al introducir mecanismos de machine learning con datos y conceptos de ciencia del comportamiento, podemos mejorar la predictibilidad del riesgo en comportamientos en los que el cliente muestra señales de alejarse del juego responsable.

Esto permite que la operación actúe para reducir estos riesgos, garantizando que el entretenimiento con apuestas sea únicamente lo que debe ser: diversión.

Sabemos que los usuarios brasileños son mobile-first y no toleran fricciones durante un partido importante. EstrelaBet ha mejorado recientemente el tiempo de carga en un 60% y reducido la latencia de las apuestas en vivo en un 80%. ¿Cómo se traduce esta infraestructura ‘Fórmula 1’, liderada por el equipo de tecnología, en confianza y retención del usuario en los momentos de mayor pico del torneo?

La principal dirección que debemos tomar es ponernos en el lugar del cliente y entender qué puede generar fricción en la experiencia. Un sitio inestable y lento no es bien recibido.

Por eso adoptamos una mentalidad que llamamos “EstrelaTech”, enfocada en el desarrollo tecnológico para mejorar la experiencia del cliente.

Esto genera automáticamente confianza en el rendimiento, la estabilidad y la calidad del servicio, lo que, junto con nuestros socios tecnológicos, permite ofrecer una plataforma donde el entretenimiento ocurre de forma más fluida.

El CEO de la marca, João Gerçossimo, trajo recientemente del SXSW el concepto de la ‘Economía de la Atención 3.0’, donde el sentido de pertenencia a la comunidad supera a las ofertas agresivas. ¿Cómo planea EstrelaBet aplicar esta filosofía durante el Mundial para fidelizar clientes sin depender únicamente de bonos de adquisición transaccionales?

El Mundial es una excelente oportunidad para acercar al cliente a la marca.

El 5 de junio lanzaremos una gran campaña que conecta al público y a la marca con el deseo nacional de conquistar el sexto título mundial.

Esta conexión va más allá del producto en sí y se centra en la relación entre el cliente y la empresa.

El trabajo de nuestro equipo de marketing ha sido excelente, incluyendo en la elección de socios de medios, que logran comunicarse con el público y transmitir los mensajes clave, no solo sobre entretenimiento, sino también sobre una mentalidad moderna en torno a la salud, la actividad física y la tecnología.

La integridad deportiva es un pilar de un mercado regulado sólido. Hoy, EstrelaBet utiliza sistemas de IA que alcanzan hasta un 90% de precisión en la detección de comportamientos sospechosos, como el abuso de múltiples cuentas. ¿Cómo se utilizará esta tecnología para proteger la plataforma contra fraudes durante la alta volatilidad del Mundial?

El producto de apuestas es, esencialmente, la incertidumbre del futuro, ya sea en un juego online o en un evento deportivo.

Cualquier situación que intente garantizar un resultado futuro vacía la esencia del producto.

Por lo tanto, defender la integridad deportiva es extremadamente importante para nosotros en sí misma, y combinada con nuestra pasión por el deporte como plataforma de entretenimiento, nos hace aún más comprometidos con su protección.

Con tecnología y alianzas, somos capaces de monitorear comportamientos sospechosos y rastrear intentos de fraude en tiempo real.

Aunque el Mundial tiene el peso de ser el mayor evento deportivo, con todas las miradas puestas en él y, en consecuencia, reduciendo el riesgo de comportamientos sospechosos en el campo, es fundamental garantizar que tampoco haya influencia negativa en las operaciones, permitiendo que no solo la IA sino también el diálogo con los socios funcione de la mejor manera posible.

Con la Copa del Mundo realizándose en las Américas (EE. UU., México y Canadá), la zona horaria es extremadamente favorable para los apostadores brasileños. Sumado al avance del 5G, ¿cuál es la expectativa de EstrelaBet sobre la explosión de las apuestas en vivo (in-play betting) y los micro-momentos durante los partidos de Brasil?

El mercado brasileño ya utiliza predominantemente el teléfono móvil. Los partidos que se jugarán, muchas veces fuera del horario laboral, permitirán potenciar el acto de sentarse a ver un partido.

Por lo tanto, la tendencia es un aumento significativo de la actividad durante la Copa del Mundo, donde el factor social —estar con amigos, ver el partido juntos y apostar— jugará un papel importante.

Tu, Fellipe Fraga, como CBO de la marca, ha sido vocal sobre el hecho de que restringir excesivamente las plataformas licenciadas solo empuja a los usuarios hacia el mercado ilegal. Durante un evento con la magnitud de la Copa del Mundo, ¿cómo pueden el sector regulado y el gobierno trabajar juntos para educar al público y evitar la fuga de ingresos hacia operadores no licenciados?

La Copa del Mundo es una enorme oportunidad para el sector público en sentido amplio, no solo el regulador, sino también el Gobierno Federal e incluso los legisladores, para unir fuerzas en favor del sector regulado.

Solo a través de operaciones adecuadas es posible tener datos, acceso a información de comportamiento y una recaudación fiscal correcta que permita el desarrollo del país, junto con la promoción adecuada de iniciativas de juego responsable.

Esperamos que esta conciencia ayude a combatir un mercado ilegal que, si no se enfrenta, solo beneficiará a actividades ilícitas.

Para el mercado, la Copa del Mundo de 2026 es considerada el “Super Bowl extendido”. Tras el pitido final el 19 de julio, ¿cuál será el principal legado de este torneo de US$ 35 mil millones para el mercado brasileño de apuestas deportivas, considerando los avances en gobernanza, tecnología y protección del usuario final?

El Mundial de 2026 permitirá una comprensión completa del comportamiento del cliente en el mercado de apuestas.
Tendremos datos, resultados e información recopilada de las distintas iniciativas y estrategias que adopte el mercado.

El aumento del volumen permitirá validar las tesis de juego responsable e integridad deportiva, así como garantizar que los usuarios traten las apuestas como entretenimiento adecuado durante los momentos de ocio mientras ven los partidos.

The World Cup 2026 promises to be a turning point for the Brazilian sports betting market, the first major stress test in a fully regulated environment, with projections reaching R$ 19 billion in turnover in the country.

In this scenario, Stellar Gaming (EstrelaBet) positions itself at the center of this transformation, where technology, legal security, and user experience become strategic pillars of growth.

In an exclusive interview, Fellipe Fraga, CBO of Stellar Gaming, analyzes how the maturity of the regulated market, the advancement of responsible gaming, the evolution of technological infrastructure, and the fight against the illegal market will shape the “best World Cup of all time” for digital entertainment in Brazil, and the legacy this event will leave for the industry.

The World Cup 2026 is the first major ‘stress test’ of the fully regulated Brazilian market, with projections of around R$ 19 billion in turnover in the country. How does Stellar Gaming assess that legal certainty and operational maturity will make this tournament the ‘best World Cup of recent times’ for digital entertainment in Brazil?

Fellipe Fraga – In the 2022 World Cup, we were still fighting for market regulation, which unfortunately did not happen in time.

This time, we will have the opportunity to test not only at the technology level, but also in terms of customer behavior, as we will see the impact of the biggest sporting event in the world.

In addition, in regulated operations, the control tools provided for in the specific regulations ensure a safe experience for the customer and enhance the reach of responsible gaming.

With this, the next two months represent great expectations for the sector.

In a mass event that attracts millions of new bettors, concerns about problem gambling come into focus. EstrelaBet has a pioneering partnership with FUMEC. How does the AI-based predictive risk matrix work in practice to identify atypical patterns and ensure that the World Cup is a safe leisure moment, distancing the brand from the stigma of the ‘gray’ market of the past?

One of the great advantages of technological advancement is being able to use it to improve the collective experience, and it is no different when we talk about responsible gaming.

By introducing machine learning mechanisms with data and behavioral science concepts, we can improve risk predictability in behaviors where the customer shows signs of moving away from responsible gaming.

This allows the operation to act to reduce these risks, ensuring that betting entertainment is only what it is meant to be: fun.

We know that Brazilian users are mobile-first and do not tolerate friction during an important match. EstrelaBet has recently improved loading time by 60% and reduced live betting latency by 80%. How does this “Formula 1” infrastructure, led by the technology team, translate into trust and user retention during tournament peak moments?

The main direction we must take is to put ourselves in the customer’s shoes and understand what can create friction in the experience. A site that is unstable and slow is not well received.

That is why we adopted a mindset we called “EstrelaTech”, focused on technological development to improve the customer experience.

This automatically generates confidence in performance, stability, and service quality, which, combined with our technology partners, enables the delivery of a platform where entertainment happens more smoothly.

The brand’s CEO, João Gerçossimo, recently brought from SXSW the concept of the “Attention Economy 3.0”, where community belonging surpasses aggressive offers. How does EstrelaBet plan to apply this philosophy during the World Cup to retain customers without relying solely on transactional acquisition bonuses?

The World Cup is an excellent opportunity to bring the customer closer to the brand.

On June 5th, we will launch a major campaign that connects the audience and the brand to the national desire to achieve the sixth world title.

This connection goes beyond the product itself and is about the relationship between the customer and the company.

Our marketing team’s work has been outstanding, including in the choice of media partners, who are able to communicate with the audience and deliver key messages, not only about entertainment but also about a modern mindset regarding health, physical activity, and technology.

Sports integrity is a cornerstone of a strong regulated market. Today, EstrelaBet uses AI systems that achieve up to 90% accuracy in detecting suspicious behavior, such as multi-account abuse. How will this technology be used to protect the platform against fraudsters during the high volatility of the World Cup?

The betting product is essentially about uncertainty about the future, whether in an online game or a sporting event.

Any situation that tries to guarantee a future outcome empties the essence of the product.

Therefore, defending sports integrity is extremely important to us in itself, and combined with our passion for sport as an entertainment platform, it makes us even more committed to protecting it.

With technology and partnerships, we are able to monitor suspicious behavior and track fraud attempts in real time.

Although the World Cup carries the weight of being the biggest sporting event, with all eyes on it and consequently reducing the risk of suspicious behavior on the field, it is essential to ensure that there is also no negative influence on operations, allowing not only AI but also dialogue with partners to work in the best possible way.

With the World Cup taking place in the Americas (USA, Mexico, and Canada), the time zone is extremely favorable for Brazilian bettors. Combined with the advancement of 5G, what is EstrelaBet’s expectatio for the explosion of in-play betting and micro-moments during Brazil’s matches?

The Brazilian market already predominantly uses mobile phones. Matches taking place, often outside working hours, will allow the act of sitting down and watching a game to be enhanced.

Therefore, the trend is for a significant increase in activity during the World Cup, where the social factor—being with friends, watching the game together, and betting—will play an important role.

You, Fellipe Fraga, as the brand’s CBO, have been vocal about the fact that overly restricting licensed platforms only pushes users toward the illegal market. During an event with the scale of the World Cup, how can the regulated sector and the government work together to educate the public and prevent revenue leakage to unlicensed operators

The World Cup is a huge opportunity for the public sector in a broad sense, not only the regulator, but also the Federal Government and even legislators, to join forces in favor of the regulated sector.

Only through proper operations is it possible to have data, access to behavioral insights, and proper tax collection that will enable the country’s development, along with the correct promotion of responsible gaming initiatives.

We hope this awareness helps to combat an illegal market that, if not addressed, will only benefit illicit activities.

For the market, the 2026 World Cup is considered the “extended Super Bowl.” After the final whistle on July 19, what will be the main legacy of this US$ 35 billion tournament for the Brazilian sports betting market, considering the advances achieved in governance, technology, and end-user protection?

The 2026 World Cup will allow a full understanding of customer behavior in the betting market.
We will have data, results, and information collected from the various initiatives and strategies the market adopts.

The increase in volume will allow the validation of responsible gaming and sports integrity theses, as well as ensuring that users treat betting as proper entertainment during leisure moments while watching matches.