Latest News
SOFTSWISS Game Aggregator Introduces VIP Support
The SOFTSWISS Game Aggregator recently announced the improved B2B Support service which will now manage VIP client requests. The newly adapted Game Aggregator support system will further adhere to providing the best, most transparent, top quality service to all clients.
The B2B Client Support service, launched last year, now provides VIP Support. This will include several priority queues for helpdesk tickets – urgent, VIP client and regular priorities. In essence, the B2B agents sort out the urgent tickets (fraud suspicion or game provider bet checks) first, further requests from VIP clients, then all other regular requests.
The B2B Support service is constantly working on its quality and speed enhancement via the helpdesk. On average, the client receives the first response to their request within an hour, while VIP clients will have express priority. Complete ticket resolution depends on its complexity, but in the majority of cases the request is closed on the same or the next day.
Tickets from the VIP queue are sorted out by the most experienced SOFTSWISS Game Aggregator B2B Support agents. They possess the know-how to address a wide variety of issues quickly and hassle free, including tough technical ones.
Tatyana Kaminskaya, Head of Game Aggregator Department at SOFTSWISS, comments on the news: “We launched this B2B Support service as part of the SOFTSWISS Game Aggregator solution as we knew we needed to provide the quickest and most up to date support. We highly value all our clients and their trust in our solution therefore we’ve decided to personalise our service further. We established the VIP client priority which provides perks to rapidly-growing clients.”
About SOFTSWISS
SOFTSWISS is an international tech brand supplying widely acclaimed, certified software solutions for managing iGaming operations. SOFTSWISS holds a number of gaming licenses, providing a “one-stop-shop” white label solution by taking care of all technical, legal, and financial processes on behalf of its customers. The company has a vast product portfolio, which includes an Online Casino Platform, Game Aggregator with thousands of casino games, an affiliate platform, and a recently launched sportsbook platform. In 2013 SOFTSWISS was the first in the world to introduce a bitcoin-optimized online casino solution. The company has thus been regarded as the leading technical expert when it comes to the use of cryptocurrencies in online gaming.
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Latest News
Bagelmania Backroom Comedy night lineup announced for Thursday, Feb. 26
The iconic Jewish delicatessen Siegel’s Bagelmania has announced the comedic line up that will leave guests “laughing their bagels off” at the next Bagelmania Backroom Comedy night on Thursday, Feb. 26.
Hosted monthly by Las Vegas-based and nationally touring comedian couple Noah Gardenswartz and Ester Steinberg, the event Thursday night will welcome Chris Clarke as the headliner along with acclaimed comics Kristeen Von Hagen, Gabe Quire and Lauren Rochelle.
Clarke, known as a high-energy and imaginative comedian, now tours the country with veteran comedian Rob Schneider. He also has amassed more than 40 million views on his popular YouTube channel “Csnacks,” where he tastes food and snacks from the front seat of his car. His hilarious and unique way of describing different flavors led to national commercials for Checkers and Rally’s, a one-hour special on the Cooking Channel titled Baby Got Snack, and an appearance as a food critic judge on Beat Bobby Flay.
Siegel’s Bagelmania will offer a special Backroom Comedy menu of its signature delicatessen cuisine as well as a full bar so guests can enjoy great comedy, dinner, and drinks in a unique, relaxed setting.
The Bagelmania Backroom is open to attendees 18 and older. Doors open for drinks and dinner at 7 p.m. Show time is 8 p.m. Tickets for Bagelmania Backroom are on sale for $20 online at https://siegelsbagelmania.com/backroomcomedy/ and will be sold at the door while supply lasts.
The post Bagelmania Backroom Comedy night lineup announced for Thursday, Feb. 26 appeared first on Americas iGaming & Sports Betting News.
Latest News
ACR Poker OSS XL Returns With $50M GTD
ACR Poker has officially announced the return of its flagship Online Super Series (OSS) XL, running from March 1 to March 23, 2026, with a massive $50 million in guaranteed prize pools.
Following the success of its recent Dual Venom tournaments, which paid out more than $11 million, ACR Poker is once again delivering high-value online tournament action designed for players of all skill levels and bankroll sizes.
Three Main Events With $5 Million Guaranteed
The headline events of OSS XL include three major Main Events launching March 15:
- $2,650 buy-in – $2 million guaranteed
- $1,050 buy-in – $2 million guaranteed
- $215 buy-in – $1 million guaranteed
These marquee tournaments anchor the series, offering players high-stakes competition alongside accessible mid- and low-stakes opportunities.
Phil’s Thrill XXL and Multi-Flight Action
Kicking off the series on March 1 is Phil’s Thrill XXL, featuring a $1.5 million guarantee and a $10,300 buy-in. Players can qualify for as little as $95 through ACR’s Road to the Big One promotion.
The schedule also includes a $630 buy-in Multi-Flight Event with $1.5 million guaranteed, with Day 1 flights beginning March 1 and Day 2 set for March 23.
For bounty hunters, OSS XL offers five Mystery Bounty Multi-Flight tournaments, including:
- Three $500,000 guaranteed events ($109 buy-in)
- A $150,000 guaranteed event ($33 buy-in)
- A $100,000 guaranteed event ($5.50 buy-in)
These tournaments provide dynamic prize opportunities and strong value across all buy-in tiers.
$65,000 Leaderboard Contest
To enhance engagement, ACR Poker’s Leaderboard Contest returns with $65,000 in cash and tournament tickets across three buy-in tiers:
- High Stakes: $15,000 top prize
- Mid Stakes: $7,500 top prize
- Low Stakes: $4,000 top prize
According to ACR Pro Chris Moneymaker, OSS XL stands out for its inclusive structure, substantial guarantees and daily leaderboard incentives that reward consistent participation.
With $50 million guaranteed and a broad mix of Main Events, Mystery Bounties and multi-flight tournaments, OSS XL reinforces ACR Poker’s position as a major force in the global online poker tournament landscape.
The post ACR Poker OSS XL Returns With $50M GTD appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
affiliate management system
Alanbase and Gamblers Connect announce new partnership
Gamblers Connect, the award-winning iGaming media and affiliate platform, has announced a new strategic partnership with Alanbase, a cloud-based SaaS “constructor” built to power advanced affiliate programme development.
The collaboration strengthens Gamblers Connect’s B2B Providers section, a curated hub designed to connect iGaming professionals with trusted, high-performance industry solutions. By integrating Alanbase into its ecosystem, Gamblers Connect enhances access to cutting-edge affiliate management technology tailored to competitive iGaming markets.
A Customizable SaaS Solution for iGaming Affiliates
Alanbase differentiates itself through its fully customizable SaaS architecture. Unlike traditional affiliate software, Alanbase allows operators to build dashboards, performance indicators and statistical tables using their own formulas. This “constructor” model ensures the platform adapts to each business workflow — not the other way around.
The cloud-based system also delivers high-speed data refresh capabilities, enabling operators to monitor player activity in near real time. This performance advantage provides deeper analytical insight and supports faster decision-making in fast-moving iGaming environments.
Gjorgje Ristikj, Founder of Gamblers Connect, highlighted that the partnership aligns with the platform’s mission to feature transparent, value-driven B2B providers. By adding Alanbase to its verified partner network, Gamblers Connect reinforces its commitment to showcasing tools that improve affiliate program scalability, operational efficiency and measurable growth.
Expanding the iGaming B2B Ecosystem
The partnership reflects growing demand for flexible affiliate SaaS platforms that prioritize customization, automation and performance tracking. As competition intensifies across global iGaming markets, data-driven affiliate management solutions are becoming a critical component of operator success.
With Alanbase now featured within Gamblers Connect’s B2B Providers hub, industry professionals gain streamlined access to enterprise-grade affiliate infrastructure designed for scalability and precision.
The post Alanbase and Gamblers Connect announce new partnership appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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