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Pragmatic Play Furthers Spain Growth With Luckia Deal

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Pragmatic Play, a leading content provider to the iGaming industry, has taken its slots content live with Luckia, boosting its profile in Spain.

Thanks to the new partnership, Luckia now has access to Pragmatic Play’s considerable range of slot titles, including its John Hunter series, Gates of Olympus and The Dog House, as well as the multi-award-winning Wolf Gold.

A major player both online and in land-based operations in the Spanish, Portugal and Italian markets, Luckia also has brands in Colombia, on which Pragmatic Play is also due to go live in the coming months.

The partnership heralds yet more global growth for the supplier having signed several important deals in recent months across its comprehensive range of content including slots, live dealer, bingo and virtual sports.

Bhotesh Maheshwari, Vice President of Commercial Strategy & Operations at Pragmatic Play, said: “Luckia’s established premier position in the Spanish industry makes this agreement particularly noteworthy. It’s a huge boost to our profile in the country and represents just the kind of exposure we’re looking for with Spanish players.

“It’s reach doesn’t end in Spain though – we’re looking forward to working with the Luckia team in the other global markets it operates in too.”

Eloy Fernandez Martinez, Head of Product at Luckia, said: “Being able to include Pragmatic Play’s portfolio of slots is great news for us and our players. It augments our already class-leading product provision in Spain and offers a superb level of quality and diversity for our brand.

Currently producing up to five new slot titles a month, Pragmatic Play also delivers Live Casino and Bingo games as part of its multi-product portfolio, available through one single API.

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Danske Spil

Danske Spil selects EveryMatrix to power casino and bingo offerings

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EveryMatrix platform technology has been selected by tier-1 operator Danske Licens Spil to power its casino and bingo in a long-term partnership.

Denmark’s leading casino brand and a subsidiary of state-owned Danske Spil will migrate its casino and bingo business from its existing provider to the EveryMatrix tech stack ready for a summer 2026 launch.

This includes EveryMatrix’s proven gamification and engagement tools enabling the brand to offer its customers richer, more engaging experiences while increasing acquisition and retention levels.

The partnership marks the tier-1 supplier’s most significant casino platform deal of this year and another large-scale state-owned operator signing a long-term technology agreement, cementing EveryMatrix’s place as one of the world’s most trusted and valuable iGaming platform providers.

It has delivered and won its largest tier-1 platform deals and generated record-breaking growth and profitability for both the business and its customers via its turnkey platform offering with casino, sports betting and technologies at the heart of its success.

Ebbe Groes, Group CEO & Co-Founder, EveryMatrix, said: “To earn the confidence of the Danske Licens Spil’s management team to deliver this project and replace their existing platform technology for the first time since Denmark regulated in 2012 is a huge endorsement. I’d like to personally thank them for the trust they’ve placed in EveryMatrix.

“The rate at which we’re winning and delivering large, tier-1 turnkey platform deals to power some of the world’s best-known brands is rapidly accelerating. This is thanks to the tireless efforts of our experts and the superior technology solutions they design and deploy.”

Søren Schneider, iGaming Director at Danske Licens Spil, said: “After a thorough selection process, we have chosen EveryMatrix as our future platform partner for casino and bingo. We look forward to leveraging their modern and flexible technology to enhance our offering and provide an engaging and responsible gaming experience for our customers. EveryMatrix’s agile platform makes it easy for us to integrate with a wide range of game providers, strengthening both our offering and the overall player experience.”

The post Danske Spil selects EveryMatrix to power casino and bingo offerings appeared first on European Gaming Industry News.

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Dive for riches in Relax Gaming release Treasure Tumble Dream Drop

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Relax Gaming, the iGaming aggregator and supplier of award-winning content, is diving to the ocean floor for Treasure Tumble Dream Drop, an 8×8 cluster-pays adventure in the hit Tumble series starring fearless explorer Scarlett Spinz.

Momentum is everything as position multipliers build, cluster wins cascade and a suite of blocker-busting power-ups keeps the action flowing, with a maximum win potential of 10,000x.

Base gameplay brims with features that clear the path to treasure. Radial Bombs and Vertical Bombs carve through blockers, while a Mega Bomb wipes them all. Dream Drop Wilds begin at 1x or 2x and grow whenever they tumble onto multipliers, Wild Blast fires extra Wilds onto the grid, and Symbol Trade converts symbols into another type to aid wins.

Three routes lead below deck to the Galleon Bonus, land three Bonus symbols, detonate the Mega Bomb, or clear every blocker. Players get eight Bonus Spins with no blockers and persistent position multipliers that can grow as high as 1,024x.

Before entry, Bonus symbols can transform into Compass Wilds that travel with you, with up to three carried into the feature and shifting after every spin, win or tumble. When the frame turns gold, the Super Galleon Bonus begins instead, carrying all existing position multipliers into the round, keeping them from resetting.

Tony O’Mahony, Chief Product Officer at Relax Gaming, said: “Treasure Tumble Dream Drop is shaping up to be one of our most powerful releases yet. It combines the thrill of the Dream Drop jackpot with immersive bonus features and the excitement of Relax’s tumble mechanics that players love.

“Early feedback from streamers and partners has been exceptional – even those who typically don’t gravitate to jackpot titles are calling this one a standout. We believe Treasure Tumble DD will set a new benchmark for engagement and excitement in the market.”

The post Dive for riches in Relax Gaming release Treasure Tumble Dream Drop appeared first on European Gaming Industry News.

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AskGamblers Casino Complaint Service Returns Over $2.8M to Players in Q3 2025

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AskGamblers Casino Complaint Service (AGCCS) has a successful Q3 in 2025, helping players recover over $2.8 million and exceeding last year’s numbers.

The Q3 2025 numbers are out, showcasing the results achieved by the AskGamblers Casino Complaint Service. The report highlights the most important accomplishments between 1 July and 30 September.

In the previous quarter, the AGCCS team helped 2807 users get their funds from online casinos and sportsbooks, returning $2,813,351 in total. The team received exactly 3881 complaints that affected 960 operators and affiliates.

Things aren’t always running smoothly. Even if a complaint gets rejected, the users walk out satisfied with the service they’ve received. One of AskGamblers’ players ended up receiving the money from the casino, even though their complaint was rejected initially:

“I just wanted to let you know that the funds have been successfully returned to my account. Thank you a thousand times – I’m certain that without your help, this wouldn’t have been resolved so quickly.”

The AGCCS is actively working on sports betting complaints, too, returning $53,633 in Q3 to bettors all over the world. During this period, they’ve managed to break a record in the number of resolved complaints (1013).

Dijana Radunović, General Manager at AskGamblers, said: “Props to our AGCCS for doing an awesome job, staying at the forefront and being there for players. It’s a joy to see our users happy, wishing to send tips and buy us lunch. Even though we have to reject that (unfortunately), this just shows the commitment of our team to our players, which will continue in the future.”

The post AskGamblers Casino Complaint Service Returns Over $2.8M to Players in Q3 2025 appeared first on European Gaming Industry News.

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