Notwithstanding the global situation, VendExpo in Moscow took place last week spanning over three days in the Russian capital.  The 14th international exhibition of vending technologies and self-service systems was held at the Expo centre and was one of the first major global exhibitions to take place since the pandemic began last year.

Commenting on ITL’s presence at the show, Georgiy Frolov, Business Development Manager said, “VendExpo was a welcome opportunity to meet up with partners, colleagues and customers given the past year we have all had. Despite the expected reduction in customer traffic compared to previous years, the show was quite successful for us and we had a good number of quality leads, so we predict that overall, the show will produce more potential customers. The team also noticed that both exhibitor and visitor profiles where more varied compared to 2019 suggesting the show is attracting other market sectors beyond vending such as banking and kiosk. Customers from all industries who visited the booth could see the potential for facial recognition and updating their units to improve their recycling capabilities.”

Georgiy continued, “A big success for the region is the adoption of our compact recyclers NV11 Spectral and NV22 Spectral. These are the first choice for Vending applications due to their flexibility and size. Visitors were impressed with their proven ability to maximises cash efficiency and reduce operational costs significantly. It was also great to see some of our more traditional products on other stands such as the BV50, which is used widely across Russia within vending applications.”

“For higher volume, retail applications, customers showed a keen interest in our recycling offerings for both bills and coins using the Spectral Payout and Smart Coin System combination. The Spectral Payout is an 80 note ‘true’ mixed denomination recycler which uses the Central Bank of Russia (CBR) certified NV200 Spectral validator. It gives complete note image capture for exceptional protection against fraudulent and stained notes as well as eliminating change starvation & reducing the note float level required to keep machines operational. This unit combined with the SMART Coin System – a multi-denomination coin recycler, which is now able to work with 1-10 RUB coins – proved to be popular with the visitors.”

Concluding Georgiy said, “This year we also participated in one of the conference programme discussions on self-service innovations. We reviewed ICU, our facial recognition and age verification device, as a part of self-service systems of the future. This was well received and resulted in several discussions and potential partnerships. On the booth ICU was also creating interest with more perspectives of its practical use such as loyalty programs and night clubs. The ICU age verification feature demonstrated on the booth attracted high interest from visitors who sell age-restricted goods and services both in retail and vending sectors as an effective way to automate age checks to ensure compliance. This new era of self-service is fast moving and presents interesting prospects for the future. We look forward to working with customers and partners in the region to explore how our new products and technologies can benefit their businesses.”