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Gambling self-exclusion: The French Gambling Authority (ANJ) offers an online service to simplify the registration process and reduce delays
Since 31 December 2020, the management of the self-exclusion file, previously held by the Ministry of the Interior, has been entrusted to the French Gambling Authority (ANJ). The ANJ is now offering a renew, easily accessible service that simplifies the process of registering for the file and reduces the time required to validate the process. Players no longer have to go to a police station and their registration can now be done entirely online.
Gambling self-exclusion
Gambling self-exclusion is a strictly personal and confidential procedure, offered to gamblers who wish to protect themselves against the risks associated with their excessive gambling (financial difficulties, psychological disorders related to addiction, isolation, etc.). Tutors or curators who are the legal representatives of a person encountering problems with gambling can also ask for registration in the file. Today, more than 38,500 people are registered in the file, which was previously managed by the Ministry of the Interior.
As a result of this registration, access to the file is denied:
– To casinos or gaming clubs;
– Sports-betting, horse racing betting and online poker venues and websites licensed by the ANJ;
– To the games of La Française des Jeux or from PMU realised online or in physical points of sale with a player account;
This ban is valid for a minimum of three years. After this period, the person concerned may request the lifting of the ban at any time.
Until now, persons wishing to register on this file had to go to a police station for an interview with a local correspondent of the Central Race and Gambling Service (SCCJ) in order to finalise their registration. The average delay was about a month and a half, and the call by the police could be dissuasive.
In order to ease the procedure and make it more attractive to gamblers, the order of 2 October, 2019 reforming the regulation of gambling entrusted the ANJ with the management of this file as part of its mission to combat addiction and prevent excessive gambling. As soon as it was set up in June 2020, the Authority has prepared for this transfer by designing a teleservice easily accessible to gamblers.
The new online service
The ANJ proposes a new registration process in 3 steps:
1. The player makes his request for a ban on the online service www.interdictiondejeux.anj.fr or by sending a letter;
2. The ANJ quickly contacts the player by telephone to verify his or her identity;
3. Once the identity has been verified, the ANJ confirms the registration by sending a letter.
This new course is thus essentially dematerialized, even if registration in the file formulated by a letter remains possible.
With this new device, the ANJ wishes to reduce the effective registration time to a maximum of two weeks and make the process simpler and less guilt-ridden for the player.
After three years, if the gambler feels he or she no longer needs this measure, he or she can ask for a lift of the ban on the online service. Once the request has been verified by the ANJ, the player will receive confirmation that the ban has been lifted.
Mario Blaise, Psychiatrist, addictologist and member of the ANJ, said: “This new service should make it easier for players to have recourse to gambling self-exclusion. Problematic gamblers think about it, they hear about it, but if the process is too complicated, they give up. We can hope that the dematerialisation and management by the ANJ will enable those who wish to do so to use it earlier and more quickly. And we know that reducing access to the gambling offer is an important step for players in difficulty.”
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Latest News
Sends CEO Alona Shevtsova moderates Global Gaming Expansion panel in Riyadh
Alona Shevtsova, CEO of Sends, will moderate a panel at The Blockchain show on 29th June, bringing together experts from entertainment, location-based gaming, and content localisation to examine what it takes to build sustainable gaming ecosystems across emerging markets.
The panel, titled “Global Gaming Expansion: Lessons from Untapped Markets,” will structure its discussion across four themes: the growth dynamics reshaping emerging gaming markets; the role of localisation in creating experiences that genuinely connect with new audiences; the infrastructure and communities needed to build gaming ecosystems beyond the game itself; and the lessons and opportunities that will define successful expansion in the years ahead.
Alona Shevtsova plans to frame the discussion around the central challenge for companies looking to expand globally: entering a new market requires far more than bringing an existing product to a new audience. Understanding local cultures, building communities, adapting experiences, and creating ecosystems that allow gaming to grow sustainably are all as important as the product itself.
Alona Shevtsova, CEO of Sends, said:
“The future growth of gaming will come not only from new technologies, but from understanding people — their cultures, communities, and the experiences they want to be part of. Successful expansion will belong to those who can combine global ambition with local understanding.”
The first segment will examine why regions including the Middle East, Africa, and South Asia are becoming increasingly significant for developers, operators, and investors — driven by young audiences, accelerating digital adoption, and new entertainment models creating substantial growth potential. Panellists will explore how consumer preferences differ across markets and what trends among younger audiences are shaping the future of gaming and entertainment.
The third segment will broaden the lens beyond the game itself, exploring the role of location-based entertainment, gaming centres, esports, and experiential destinations in attracting new audiences and building long-term communities. Panellists plan to address how entertainment ecosystems — spanning physical venues, events, and community infrastructure — accelerate gaming adoption in markets where the category is still establishing itself.
Earlier this month, Alona Shevtsova was shortlisted for the 2026 Great British Entrepreneur Awards in the Established Business of the Year category. Her team is also preparing for the Fintech Connect conference in London later this year. Sends will be a leading sponsor of this event.
*Sends is a trade name of SMARTFLOW PAYMENTS LIMITED, registered in England and Wales (Company No.11070048). For more information, visit sends.co .
EGT Digital
EGT Digital rolls out Bell Link and Clover Chance jackpots with Superbet Greece
Shining Crown Bell Link and 40 Super Fruits Clover Chance are among the first titles added to Superbet’s Greek casino offering
EGT Digital has expanded its collaboration with Superbet in Greece, rolling out a selection of its jackpot titles on the operator’s local platform.
The launch includes games from EGT Digital’s Bell Link and Clover Chance jackpot systems. The supplier said early additions include Shining Crown Bell Link and 40 Super Fruits Clover Chance.
“Greece remains one of the key markets in our regional strategy, and partnering with Superbet is an important step in further strengthening our presence in the market,” said Tsvetomira Drumeva, Sales Director at EGT Digital. “Superbet has built a strong commercial brand thanks to its focus on user experience and quality entertainment, which makes this collaboration a natural fit for both companies. We are confident that our Bell Link and Clover Chance titles will resonate strongly with their audience and deliver excellent results.”
“Partnering with EGT Digital, one of the fastest-growing casino content in our region, represents another important step in Superbet Greece’s strategy to continuously enhance our digital entertainment offering. Through this collaboration, we are able to provide our customers with access to innovative, high-performing content that resonates strongly with their preferences,” said Stathis Leontaritis, Casino Lead at Superbet Greece.
EGT Digital said the Superbet deal further expands the availability of its jackpot content in the Greek market, as it continues to build distribution for its recognisable titles locally.
The post EGT Digital rolls out Bell Link and Clover Chance jackpots with Superbet Greece appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
eSports
How Not to Tilt When Facing Challenges: NAVI Performance Coach Urszula Klimczak and GG.BET Have Released a Special Project about Mental Health
NAVI Performance Coach Urszula Klimczak and NAVI’s title sponsor GG.BET have unveiled Tilt Management, a special project dedicated to mental health. The initiative consists of three in-depth articles covering demotivation, burnout, and dealing with hate – some of the most common mental health challenges faced not only by esports players, but also by their fans. The project places a strong emphasis on practical value, featuring real-life esports cases, proven advice and everyday practices, as well as self-support exercises readers can apply on their own.
Mental health is becoming increasingly relevant year after year, regardless of profession or lifestyle. Many of the challenges professional players experience are familiar to millions of people in their everyday lives. These include loss of purpose, poor work-life balance, conflicts within teams, vulnerability to criticism, and more. While esports professionals can rely on performance coaches and team staff for support, people outside the industry often have to seek professional help on their own – something that does not always happen. One of the key goals of the project is to support people who may not have access to professional guidance by explaining how different issues manifest themselves, offering practical tools for self-care and recovery, and highlighting when it is important to seek help from specialists.
The first article focuses on demotivation. It explains how to recognize its early signs, how to distinguish it from simple exhaustion, and what NAVI does to prevent players from reaching this state. Particular attention is paid to techniques that help regain focus, manage daily routines, and gradually restore energy.
The second article explores burnout both within and beyond esports. Readers can assess themselves using descriptions of the five stages of burnout and their symptoms, learn about NAVI’s approach to maintaining performance under a demanding schedule, and discover why variety in everyday life and taking smaller, more frequent breaks are essential elements of burnout prevention.
The final chapter of the project addresses hate and negativity. It explains why hatred and aggression ultimately say more about the hater than the target, how to establish healthy boundaries, and how to avoid being consumed by criticism – especially self-criticism. NAVI’s strategy for dealing with hate, combined with practical exercises, can help readers to challenge negative thoughts and distinguish constructive feedback from a stream of harmful negativity.
All articles from the Tilt Management special project are available on EGamersWorld.
The post How Not to Tilt When Facing Challenges: NAVI Performance Coach Urszula Klimczak and GG.BET Have Released a Special Project about Mental Health appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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