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SoftSwiss saves its clients over 10 million euro in 2020 via its Anti-Fraud Service
SoftSwiss is proud to announce that in 2020 the company’s anti-fraud and security checks service saved its clients an outstanding amount of 10 million euro.
SoftSwiss anti-fraud service makes part of the 24/7 Customer Support and Player Retention Services available to all SoftSwiss Online Casino Platform clients with careful assistance from our qualified customer support associates.
The service enables bonus abuse checks on players, checking and blocking of duplicate player accounts, further investigation of potential collusions, as well as other abusive behavior. Furthermore, SoftSwiss anti-fraud provides identification and recognition of game patterns used in order to extract benefits. What’s also highly important, it consults on GDPR compliance and data protection. The Anti-Fraud team acts strictly in accordance with the gaming websites’ Terms & Conditions, as well as applicable licensing and regulatory requirements.
One of the great examples of exceptional work done by the SoftSwiss anti-fraud team this year happened when the team received a seemingly regular check request, which ended up being quite an extraordinary one. During the initial check it was found out that the player was an abuser. The team made a decision to request verification of the player’s account including Source of Funds / Source of Wealth, as these documents are not commonly asked and therefore are not included in a common package of documents bought on the black market. The player uploaded all of the documents the next day, which should have made us believe they were genuine. Nevertheless, during the detailed document check it was noticed that the player’s language in e-wallet and their native language were different raising a suspicion that the player was a drop once again. Due to that, the player was asked to pass Skype verification. Finally, during the verification call it was concluded that the player was not an account owner but a drop.
Vitali Matsukevich, Head of B2C at SoftSwiss noted: “We are ecstatic that our team managed to save the day this year with such a large amount of money retained for our clients. Everyday we carefully look into all suspicious activities happening on our Platform and combat fraud, using a lot of different tools and methods. We keep on working on even more fascinating AI projects in cooperation with the Data Science and Platform Development teams. And thanks to that in the coming year we expect to increase efficiency and security of business operations for our clients”.
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Eastern Europe
FeedConstruct locks up exclusive Romanian football data and streaming rights
Deal covers Romania’s FA Cup, Super Cup, Liga 2 and Liga 3, women’s Superliga and national team matches, plus Liga 1 Futsal.
FeedConstruct has signed an agreement to secure exclusive data and video streaming rights for a portfolio of Romanian football competitions, the company said.
FeedConstruct said the rights are held on an exclusive basis across the full season and expand its European football content for betting operators.
The agreement covers the Romanian FA Cup, Super Cup, Men’s Liga 2 and Liga 3, Superliga Women, Women’s National Team matches, and Liga 1 Futsal competitions.
Financial terms, contract duration beyond “the full season,” and any distribution or integrity safeguards were not disclosed.
The post FeedConstruct locks up exclusive Romanian football data and streaming rights appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Aztec Spell – Hold & Hit 3x3
Spinomenal releases Aztec Spell – Hold & Hit 3×3
Spinomenal has released Aztec Spell – Hold & Hit 3×3, adding a new Hold & Hit title to its slots portfolio.
The game runs on a 3×3 reel set and uses the Quetzal Bird as the Wild, substituting for all symbols except Bonus symbols. Two special Bonus symbols drive the main feature: Bonus symbols can land only on reels one and three, while Bonus Collect can land only on reel two.
The Bonus Game triggers when Bonus Collect lands alongside one or more Bonus symbols. Triggering symbols lock and the feature starts with three spins; during the feature only Bonus and Bonus Collect symbols can appear. Each spin can award multipliers of x1, x2, x5, x7, x10, and x15, and the round ends after three spins without a win or when total collected winnings reach the max x5000 multiplier.
Spinomenal said Grand, Major, Minor, and Mini in-game jackpot symbols can appear during the feature and pay immediately. A Bonus Blast feature can also trigger randomly to add extra Bonus and Bonus Collect symbols, and Spinomenal said Bonus Collect can still collect values even if it lands without starting the Bonus Game.
Spinomenal CO-CEO, Omer Henya commented: “Aztec Spell – Hold & Hit 3×3 casts players into a mysterious jungle on the hunt for Aztec riches enhanced by some cool gameplay features. The titles’s beautiful visuals and proven Hold & Hit mechanics come together perfectly to give players an experience for the ages.”
The post Spinomenal releases Aztec Spell – Hold & Hit 3×3 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Anthony Keen
Hard Rock Workers in Virginia Join Teamsters
A group of 221 table games dealers and dual rates at Hard Rock Hotel & Casino Bristol have voted to join Teamsters Local 519. They’re seeking a fair first contract that includes higher wages, improved benefits, and a strong voice on the job.
“Dealers and dual rates are the backbone of the gaming floor, and when they stand together, they have the power to win real improvements on the job. It was the best decision to choose the Teamsters, and we’re proud to support them as they move forward in securing a fair first contract,” said Tommy Blitsch, Director of the Teamsters Convention, Trade Show, and Casino Division.
The dealers are responsible for operating table games such as blackjack, roulette, and poker. They manage the games, handle chips and payouts, and ensure games are conducted fairly and efficiently.
“It was a team effort from start to finish, and we had the best team to fight for representation, including our organizer, Marty Hinch. At the drop of a hat we were ready to support this group in their effort to join the Teamsters. Their determination carried over, and they’re going to reap the benefits,” said Wes Trotterchaud, President of Local 519.
“Choosing to join the Teamsters was about securing respect, stability, and a voice on the casino floor. We’re ready to negotiate a contract that reflects the hard work we do every day,” said Anthony Keen, a table games dealer/dual rate and proud new member of Local 519.
Nationwide, the Teamsters represent nearly 6000 members at casinos and casino hotels.
Founded in 1903, the International Brotherhood of Teamsters represents 1.3 million hardworking people in the US, Canada, and Puerto Rico.
The post Hard Rock Workers in Virginia Join Teamsters appeared first on Americas iGaming & Sports Betting News.
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