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EvenBet Gaming Joins AGOS to Champion Fair Play and Education in Serbian iGaming Market

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EvenBet Gaming, an award-winning online gaming solutions provider, has joined the Association of Gaming Operators of Serbia (AGOS). The company commits to contribute to the fight against unfair gaming practices and promotion of education in newly emerging markets, such as Serbia.

AGOS, an association of major land-based and online operators, is dedicated to promoting responsible gambling within Serbia’s gaming industry. AGOS aims to create a fair gaming ecosystem based on the expertise of niche specialists, promote socially responsible business practices, and ensure that players in need of support can easily access specialised  services.

By joining AGOS, EvenBet aims to contribute to these efforts, as well as to promote responsible and transparent growth of the Serbian iGaming market. This partnership is in line with EvenBet’s vision and values of promoting responsible gaming and the growth of the industry, especially in the emerging markets.

Responsible gambling approach is paramount in Serbia since its iGaming sector is rapidly expanding. This makes protecting players, maintaining a fair playing field, and preventing gambling addiction the key considerations while expanding into this market. Operators must adhere to strict regulations, ensuring transparency in games. For this reason, a collaborative approach between the industry representatives and responsible gambling organisations is essential to create a sustainable and socially responsible gaming environment in Serbia. EvenBet’s collaboration with AGOS will support these efforts and assist in the development of a more informed and responsible gaming community in Serbia.

The partnership will focus on ensuring regulatory compliance among gaming providers, contributing to educational initiatives, and fostering sustainable market development. These efforts aim to create a robust, fair, and thriving iGaming ecosystem whilst prioritising player protection and industry integrity. The company looks forward to working closely with AGOS and its members to drive positive change in the Serbian iGaming landscape.

Dmitry Starostenkov, CEO of EvenBet Gaming, commented: “At EvenBet, we strongly support the principles of fair play as the basis for the sustainable development of the iGaming market. Joining AGOS, we continue our commitment to promoting transparency and responsible gaming. Our mission is to provide players with the opportunity to enjoy our products and services, knowing that it is a safe and secure environment. We believe that through educational activities and cooperation with the industry’s members we can build a stronger, more trustworthy iGaming landscape in Serbia and beyond.”

About EvenBet Gaming

EvenBet Gaming is an online iGaming software developer and vendor based and licensed in Malta (MGA B2B licence). The company specialises in creating poker and card games and performing integration with third-party platforms, gaming content, and gaming-related service providers. With offices in Malta, the USA, Serbia, Armenia, and Colombia, EvenBet employs over 160 professionals dedicated to delivering high-quality gaming solutions. The company’s commitment to top-notch quality and reliability is reflected in its numerous industry awards and nominations, such as SAGSE Awards, EGR B2B Awards, SBC Awards, Malta iGaming Excellence Awards, SPiCE India Awards, and others.

The post EvenBet Gaming Joins AGOS to Champion Fair Play and Education in Serbian iGaming Market appeared first on European Gaming Industry News.

Awards

Esportes Gaming Brasil takes two ClienteSA Awards 2026 wins; exec named Personality of the Year

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Esportes Gaming Brasil (EGB), the group behind the Esportes da Sorte, Onabet and Lottu brands, has won Gold and Silver at the ClienteSA Awards 2026, held during the ClienteSA X-Summit 2026.

EGB said it won Gold in the Customer Success category for its case study, “Customer Success through Responsible Gaming and Intelligent Monitoring”, and Silver in the Customer Service Operations category for its case study, “From Startup to Maturity”.

Maria Neves, Director of Customer Experience, Customer Support and Reputation Channels, was also named Personality of the Year, an award that recognises leaders in customer experience management in Brazil. “This recognition validates the work of many people, built through listening, team development and a commitment to delivering the best possible customer experience. In a constantly evolving market, putting the customer at the centre of every decision is fundamental to the way we operate,” Neves said.

EGB executives also took part in the summit programme. Neves moderated a panel titled “Responsible Gaming as Part of the Customer Experience Journey,” featuring Carol Luna, Head of Compliance at the company, and Ricardo Magri, co-founder of the Brazilian Support Company for Compulsive Gambling (EBAC), which EGB described as a partner organisation.

During the session, the panellists discussed Brazil’s regulated betting market and how customer service, compliance and responsible gaming processes are being positioned as part of a safer customer journey. EGB highlighted initiatives including specialist support teams trained to identify signs of customer vulnerability, self-exclusion tools, platform usage limits and referral processes to specialist partner organisations.

The post Esportes Gaming Brasil takes two ClienteSA Awards 2026 wins; exec named Personality of the Year appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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business development

Games Valley names Robert Dowling Chief Revenue Officer

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Games Valley has appointed Robert Dowling as Chief Revenue Officer (CRO), effective July 15, 2026. The company said Dowling is joining full-time after working with Games Valley as a strategic consultant since the beginning of 2026.

In the CRO role, Dowling will lead Games Valley’s global commercial and marketing operations, including sales, strategic partnerships and revenue growth. The company said he will also support its expansion into regulated markets alongside the executive team.

Dowling has more than a decade of iGaming experience and has held senior commercial roles at technology providers including Ganapati, Singular and EveryMatrix.

Ariel Reem, CEO of Games Valley, said: “Robert has already made a significant impact on our business over the past six months. His strategic mindset, commercial expertise and deep understanding of the industry have helped strengthen our growth plans, making this a natural next step. We’re delighted to welcome him to the executive team as Chief Revenue Officer as we continue building one of the industry’s most modern aggregation platforms. As we continue expanding into regulated markets, Robert’s experience and commercial leadership will be instrumental in helping us achieve our long-term ambitions.”

Robert Dowling, CRO at Games Valley, added: “Working with Games Valley over the past few months has confirmed what I believed from day one, that this is a company with a clear vision, exceptional technology and an ambitious team. The platform has been built to solve real challenges for operators, while giving suppliers faster and more effective routes to market. I’m excited to officially join the business and help drive the next phase of growth as we continue expanding our global footprint and bringing our platform to more regulated markets.”

The post Games Valley names Robert Dowling Chief Revenue Officer appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Acquisitions/Merger

Merkur Group agrees acquisition of White Hat Studios

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Merkur Group has agreed to acquire U.S. slots provider White Hat Studios, as the company moves to expand its operations in the regulated U.S. iGaming market. The agreement was announced Wednesday 15th July 2026 and is subject to regulatory approvals.

Merkur said the acquisition will support its U.S. expansion and complements its recent acquisition of Gaming Arts, the Nevada-licensed game and machine supplier. The group said it intends to use a combined portfolio spanning online-first and omni-channel games to support operator partners’ growth plans.

White Hat Studios launched in 2021 and the company said it was the first to launch online slots across all seven regulated states. Its portfolio includes the ‘House of Brands’ slot collection, the 7s Fire Blitz™ game series, and the Jackpot Royale™ progressive network.

Andy Whitworth, President of White Hat Studios, said: “Joining Merkur Group is an exciting moment for everyone associated with White Hat Studios and, fundamentally, it is the best possible move to realise our ambitions for future growth and product innovation. Working alongside the hugely experienced Merkur team will open new possibilities for us across iGaming and enhance our ability to develop a world-class omni-channel proposition that will benefit both operators and players.”

Lars Felderhoff, Chairman of the Merkur Management Board, commented: “White Hat Studios has delivered impressive growth since its launch. We look forward to working with the team to continue the U.S. success story and, in turn, Merkur’s expansion in regulated iGaming.” Michael Gauselmann, Chairman of the Merkur Supervisory Board, added: “Having made early inroads into the online space in Europe via our Blueprint acquisition in 2012, I am delighted by this latest development and am confident that White Hat Studios will be a great addition to our group.”

Merkur said the White Hat Gaming platform and white label businesses are not part of the transaction and will remain under their current ownership. White Hat Studios was advised by Oakvale Capital, with legal advisors CMS for White Hat Studios and Wiggin for Merkur.

The post Merkur Group agrees acquisition of White Hat Studios appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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