JACK Entertainment LLC
JACK Entertainment Selects Konami Gaming as its Exclusive Casino Management System Partner

JACK Entertainment LLC announced the selection of Konami Gaming Inc.’s SYNKROS to power industry-leading systems technology across its 1.5 million square feet of casino entertainment space. The Ohio-based gaming operator’s portfolio includes a combined 2600+ gaming machines and 85 table games at JACK Cleveland Casino in downtown Cleveland, and at JACK Thistledown Racino, located approximately 10 miles to the southeast. This new SYNKROS launch empowers guests to take advantage of seamless clubJACK loyalty rewards at any JACK Entertainment gaming location, with specialized offers, awards, and bonus events updated in real-time.
“As one of the region’s premier entertainment destinations, JACK remains dedicated to providing unparalleled guest experiences by embracing cutting-edge advancements and innovations. Our collaboration with Konami underscores this commitment, as we aim to engage more guests with exciting and rewarding experiences, leveraging their reliable and cutting-edge systems,” Van Baltz, senior vice president & chief information officer for JACK Entertainment, said.
“Since opening as Ohio’s first full-service casino, JACK Entertainment has operated with a focus on creating extraordinary moments for guests. The technology that powers the gaming enterprise is an important piece in creating unique engagement opportunities for guests and ensuring a smooth player experience, which Konami is excited to support through this key SYNKROS launch,” Randy Caron, vice president of systems sales at Konami Gaming, said.
Through the new systems installation, targeted player rewards and offers are created, automated, deployed, and tracked through SYNKROS’ robust single environment. System-delivered casino drawings and tournament events can also be delivered digitally to players directly at the game machine.
-
243 Chili6 days ago
Tom Horn Gaming Turns Up the Heat with 243 Chili
-
Africa6 days ago
Playbook Football™ lands in Nigeria and UK with LiveScore Bet
-
BETER6 days ago
BETER joins forces with Entain CEE in major content deal
-
Booming Games6 days ago
Booming Games Releases All-American Slot Diamonds of Liberty
-
Crown Strike: Hold and Win6 days ago
Playson unveils new reel layout in Crown Strike: Hold and Win
-
Clarion gaming6 days ago
‘The voice of Spain’s gaming community will be at the very heart of ICE Barcelona 2026’ states Clarion Gaming’s Ewa Bakun
-
Amusnet5 days ago
Amusnet Announces Strategic Partnership with Mr Bit
-
Andrew Rhodes5 days ago
UKGC Publishes Second Annual Report from Gambling Survey for Great Britain