Canada
UNLV in Collaboration with iGaming Academy Launches New Training Program
UNLV’s International Gaming Institute (IGI) and iGaming Academy have collaborated to introduce “ElevateRG”. This will bring UNLV’s flagship responsible gaming curriculum online for the first time.
The new ElevateRG training program will bring IGI’s world-renowned responsible gaming (RG) training to gaming industry staff and learners across the US and worldwide. The first course, now available, is fully interactive, providing a uniquely engaging learning experience that can be accessed from any location.
The development of the ElevateRG online training program has been overseen by UNLV’s Jennifer Shatley, a highly-respected RG leader with 25 years’ career experience, notably with Caesars Entertainment.
“What sets our RG training apart is how operationally-focused it is. Gaming staff deserve better than just a brief overview of the risks. Our training demonstrates the practical actions that gaming staff can take within their roles to proactively promote responsible gaming to minimize gambling-related harm,” Shatley said.
ElevateRG is designed to prepare staff and equip learners with both the broad knowledge and the practical experience required to tackle real-life situations that may arise over the course of their day-to-day working practices.
In addition to RG, UNLV and iGaming Academy plan to launch a full range of vocational and industry-specific training courses to help address the current unprecedented demand for staff resources across the US industry, covering land-based, online sportsbooks, and other gaming categories.
“For land-based casinos, IGI has long represented the ‘gold standard’ in RG training – and now it’s easier than ever to supply for staff,” said Jaime Debono, iGaming Academy’s Managing Director.
“As the online industry continues to expand, operators will benefit from having access to best-in-class training in an online format that’s easy to include within their onboarding and refresher programmes.”
The ElevateRG training program will be available in a new online format and will include numerous courses designed to cover responsible gaming across all levels, from a comprehensive introduction for front-line staff to managers and leadership versions. Refresher training variants will also be available.
“With the specificity, convenience, and scalability of this training well ahead of anything available in the market, this truly is a ‘game-changer’ for responsible gaming training in the US,” said Debono.
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Canada
ComeOn Group adds sportsbook to its offering in Ontario
ComeOn Group announced a significant milestone in its sportsbook expansion journey with the addition of sportsbook to their offering in Ontario following the successful acquisition of the required permits. This addition represents a strategic advancement in the Groups sportsbook growth trajectory where they are set to double its sportsbook business in the coming years.
ComeOn Group is one of 51 active operators in Ontario. The Ontario market has experienced robust growth since its launch, reaching C$6.7 billion in revenue in 2023.* By 2029, the market is forecasted to grow by a total of 29%, with 2024 expected to close with a 20% increase.
ComeOn keeps investing in its sportsbook business acceleration that is powered by its proprietary sportsbook platform and in-house risk management and trading team. As a multi product vertical operator, ComeOn is striving to give its customer base a safe and exciting entertainment destination and this approach is now expanded to their Ontario audience.
Juergen Reutter, Chief Executive Officer at ComeOn Group, said: “We are very excited about the opportunities this new milestone opens up for us. As a casino-led operator it represents a key part of our sportsbook strategy to double our business in the coming years. Like in any of our other markets, we are striving for a differentiated sportsbook entertainment experience that is powered by our in-house technology. Our goal is to deliver top-tier entertainment to our players while fostering safe and innovative gaming experiences.”
*Source – H2GC H2 Ontario Data 25.10.2024 (excl. Lottery)
BCLC
INTRALOT Announces New Project with the British Columbia Lottery Corporation for Online Lottery Platform
INTRALOT S.A. has announced the undertaking of a new project between the British Columbia Lottery Corporation (BCLC), the sole lottery operator for the Government of British Columbia in Canada, and INTRALOT Inc., its US subsidiary, for the provision of an online lottery platform. The project also includes the digitalization of the existing land-based network.
The solution will be based on the Player X platform, part of the Lotos X ecosystem, and adds to the company’s overall partnership with BCLC, which has been extended until 2028.
INTRALOT is a leading player in a changing world of gaming. With significant experience in looking forward and anticipating emerging trends, the company provides future-proof solutions to regulated lottery and gaming operators around the world.
Canada
IAGR announces Toronto as host city for 2025 conference
Hot on the heels of its most attended conference in history, the International Association of Gaming Regulators (IAGR) is excited to announce that its 2025 conference will take place in Toronto, Canada, from October 20 to 23, 2025.
The event will be held in partnership with the Alcohol and Gaming Commission of Ontario (AGCO) at the Westin Harbour Castle, offering stunning waterfront views and a premier, downtown Toronto location.
‘Fresh off the success of our Rome conference, we’re thrilled to continue the momentum with next year’s event in Toronto,’ said Ben Haden, IAGR President.
‘The IAGR 2025 conference promises to be another unparalleled opportunity for our global community to come together, collaborate and shape the future of gaming regulation. We’re looking forward to working with AGCO to bring it all together.’
AGCO CEO and Registrar Dr. Karin Schnarr, added, ‘We’re excited to welcome IAGR and its members to Toronto. This partnership provides a great opportunity to share Ontario’s innovative regulatory practices and foster meaningful discussions that drive positive change in the industry.’
Stay tuned for registration details early next year.
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