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GamCare Provides Report on its Services During Lockdown

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Responsible gambling charity GamCare has provided a report on its services during lockdown. The report also highlights how COVID-19 pandemic has impacted people experiencing gambling harms.

The National Gambling Helpline During Lockdown report shows that despite lockdown exacerbating existing anxieties surrounding finances and isolation amongst gamblers, their ability to seek help was limited as they struggled for privacy.

Privacy concerns also drove a switch to more live chats than phone calls, as this channel can offer more discretion if families or housemates are in close proximity – many people contacting the Helpline have not yet spoken to their loved ones about what they are going through and want to know how to broach the subject.

Engagement with online group chatrooms increased. Anxieties about COVID were key themes of online conversations, alongside gambling-related issues. Staff on the Helpline flagged increased concern around domestic abuse being experienced by callers.

At the start of lockdown, there was a significant minority of calls asking for self-exclusion via GAMSTOP– highlighting that callers were seeking to gamble again despite previously removing the temptation. This trend has since abated. The report also mentions that, although existing engagement with GamCare treatment services remained high, the number of people beginning treatment during this period was lower than the previous year.

Research from the Gambling Commission, published alongside the report, shows the although overall gambling participation has dropped nationally, 18-34-year-olds and the most “engaged gamblers” have both reported increased time or money spent on gambling, plus using online gambling products they had not tried before.

Anna Hemmings, Chief Executive of GamCare, says:

“There is no doubt that the pandemic has impacted people’s help seeking, particularly in the initial phase of the pandemic when our daily lives were immeasurably changed. Our service users are speaking to us about increasing anxiety, isolation and money worries.

As we now look at further lockdowns across various areas, we need to be aware of the impact and risks for gamblers experiencing harm. We need to be more vocal about encouraging people to seek help despite the external pressures, and to remind people that we’re here to help as we did in the summer with our #ReadyToTalk campaign.

There is no doubt that gamblers and their loved ones will continue to need support, perhaps increasingly so. GamCare is doing all it can to be flexible and tailor its services to meet those complex and changing needs during the pandemic and beyond. From the very first contact you have with us, we can make a difference – if you’re worried about your gambling or anyone else’s, talk to us now.”

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Alex Baliukonis Game Producer at BGaming

Snap Up Big Wins in BGaming’s Shark & Spark Hold & Win

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BGaming, a leading provider of iGaming content, has unveiled its latest online slot, *Shark & Spark Hold & Win*, showcasing an engaging character-driven design alongside an innovative twist on the popular Hold and Win mechanics. This new release introduces a playful bonus mode and aims to deliver a fresh gaming experience.

Set in an underwater world, the game immerses players in a vibrant 5×6 grid teeming with colorful marine life and led by a charming baby shark. Far more companion than predator, this animated character reacts to in-game events and serves as the protagonist of the highlight feature: the Sharks & Ladders bonus game.

*Shark & Spark Hold & Win* employs a pay-anywhere mechanic and incorporates a Cascading Wins feature, which boosts winning opportunities. Throughout gameplay, Pearl symbols may appear, offering prizes or multipliers that can be collected with each spin, enhancing earnings.

Landing four or more Scatter symbols in a single spin activates one of two distinct bonus rounds, chosen at random. The first is the Coin Respin feature, a classic Hold & Win-style bonus. In this mode, Coin symbols drop onto an empty grid, stick to the reels, and reset the spin counter with each appearance. When spins are exhausted, the total value of all Coins and multipliers are added up and awarded to the player.

The second bonus is Sharks & Ladders, inspired by the iconic Snakes & Ladders board game. Here, players control the shark as it moves across the board, collecting multipliers and leveraging shortcuts along the way. Reaching the final space unlocks a spin on the Wheel of Fortune, with potential prizes ranging from 100x to an impressive 5,000x bet multiplier.

Adding to its appeal, the game features medium-high volatility with a generous RTP of 97%. For those who prefer immediate action, players can also utilize the Buy Bonus feature to instantly trigger either of the bonus rounds.

With its vibrant visuals, engaging gameplay, and the incorporation of a unique board-game-inspired bonus mode, *Shark & Spark Hold & Win* is expected to attract both new players and experienced enthusiasts. Its innovative features and charismatic shark character also make it particularly appealing for streaming audiences and ideal for enhancing player retention.

Alex Baliukonis, Game Producer at BGaming, shared his excitement about the new release: “Designing *Shark & Spark Hold & Win* has been an incredible journey for our team. The Snakes & Ladders-inspired concept brings something completely fresh to our portfolio, and we believe its dynamic features will resonate with a wide audience. The central shark character adds charm and personality to the game, allowing us to unleash our creativity. We’ve seen great success with other character-led games, and we’re confident this release will capture players’ hearts just as effectively.”

With its captivating theme and engaging mechanics, *Shark & Spark Hold & Win* stands poised to make waves in the iGaming industry.

The post Snap Up Big Wins in BGaming’s Shark & Spark Hold & Win appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Esports Foundation books Paris Expo Porte de Versailles for Esports World Cup 2026

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The Esports Foundation (EF) has confirmed Paris Expo Porte de Versailles as the venue for Esports World Cup 2026, scheduled to run in Paris, France, from July 06 through August 23.

EF said tickets for all 25 competitions will go on sale from Friday, May 29, 2026, via esportsworldcup.com/tickets. The organiser said the venue will host competition arenas, broadcast operations, and fan activations across the seven-week programme.

According to EF, more than 2,000 players from over 200 Clubs and more than 100 countries will compete for a $75 million prize pool as part of the event’s cross-game Club Championship. The tournament lineup spans major competitive genres, including first-person shooters, strategy, sports, MOBAs, battle royales, fighting games, racing games, and Chess.

EF also outlined ticketing tiers, including Regular Tournament Passes, Premium Tournament Passes (with fast-track entry and a limited-edition goodie bag), Daily Regular Tournament Passes, and tiered Final Day seating zones (Gold, Silver, and Bronze) for select championship matches across VALORANT, League of Legends, Rocket League, and Counter-Strike 2.

The published schedule lists Week 1 events including VALORANT (July 9–12), ALGS Year 6 Split 1 Playoffs (Apex Legends) (July 7–11), Dota 2 (July 7–12), and FATAL FURY: City of the Wolves (July 8–11), with Counter-Strike 2 closing out Week 7 from August 19–23 alongside Fortnite Reload Elite Series Championship, Trackmania, and CROSSFIRE.

The post Esports Foundation books Paris Expo Porte de Versailles for Esports World Cup 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Bede Gaming’s Latest Sunbet Expansion Delivers iGaming Platform to Namibia

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Launch adds sports, slots and live casino, with integrations including Kambi and Evolution.

Sunbet, the digital gaming arm of Sun International, has launched in Namibia using an “internationally configurable” platform supplied by Bede Gaming. The rollout marks Sunbet’s latest African market expansion with the technology partner.

Bede said the Namibia deployment mirrors Sunbet’s other African markets, covering sports, slots and live casino. The platform includes integrations with Kambi, Evolution, Habenero and Pariplay.

Operationally, Bede said Sunbet will also use its partnership with Xtremepush to access CRM tooling aimed at supporting acquisition and retention.

Bede and Sunbet have worked together since 2017. Bede said that after slot regulation changed in South Africa in 2022, Sunbet expanded its digital product line-up, followed by a Botswana launch in 2024. Bede cited H2 2025 Botswana results of 189% growth in registrations, 239% growth in unique players, and increases of 370% in total wagering and 350% in Gross Gaming Revenue (GGR).

Kirsty Stewart, Chief Legal & Client Success Officer at Bede, said: “It’s been wonderful to continue fostering our ongoing partnership with Sunbet, including the delivery of their two global expansions over these last couple of years. There’s a lot to be proud of within this customer relationship, and we’re looking forward to building on the outstanding performance we’ve witnessed so far. I’m eager to continue offering a strong foundation, exceptional service and powerful integration suite for Sun’s future growth.”

Simon Gregory, Chief Executive Officer at Sunbet, said: “Sun International is a well respected and trusted brand in Africa, so Sunbet’s intention was always to leverage this good will by expanding into other African markets. We experienced significant success after our debut in Botswana, so rolling out Sunbet to the Namibian market was the natural next step for us, especially given that Namibia is one of South Africa’s strongest trading partners.

“We are equally confident that with Bede, we have the right partner to achieve our regional expansion strategy. Their platform offers the digital flexibility and stability we need to efficiently enter new markets while living up to Sunbet’s promise to deliver a high-quality experience for players.

“We look forward to building a strong presence in Namibia and bringing the same trusted Sunbet experience that customers have come to expect across our other markets.”

The post Bede Gaming’s Latest Sunbet Expansion Delivers iGaming Platform to Namibia appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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