The Dutch Gaming Authority (KSA) has updated the good and bad practices for the implementation of the means test. The adjustments follow follow-up research into how online gambling providers verify whether players’ gambling behaviour aligns with their financial means.

Since October 2024, online providers have been required to conduct a means test when players wish to deposit more than €300 net (young adults aged 18 to 24) or €700 (aged 24 and over). This test is intended to prevent players from spending more money on gambling than is responsible.

Follow-up research

In February 2025, the KSA published an overview of good and bad practices for conducting the financial capacity test for the first time. Subsequently, in a follow-up investigation, the KSA conducted sample checks at 20 license holders, during which concrete financial capacity tests were assessed. The KSA concludes from this that the good and bad practices have ensured that many providers have adjusted their working methods for conducting the financial capacity test in a positive way. At the same time, areas for improvement and violations were still identified. In total, the KSA applied a total of ten improvement interviews, three warnings and one binding instruction to various providers.

More clarity

The findings from the follow-up study have been incorporated into an updated version of the good and bad practices. With this, the KSA aims to provide providers with more clarity regarding the correct implementation of the affordability test. The new version clarifies, among other things, that liquid assets, such as savings, may not be part of the affordability test. The assessment must be based on the player’s structural income. The previous explanation regarding this led to confusion among providers in practice.

Supervision

The proper application of the means test remains an important subject for the KSA. The test helps prevent players from gambling away more money than they can afford, thereby contributing to the protection of vulnerable players.

The KSA continues to supervise the implementation of the capacity test and, in response to these tightened good and bad practices, will conduct new sample checks on permit holders.

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The Gambling Regulatory Authority of Ireland (GRAI) officially began issuing Business-to-Consumer (B2C) remote betting and betting intermediary licences on July 1, 2026. The issuance of in person betting licences will commence later this year.

With the commencement of GRAI licences, licensed operators must now meet strict obligations designed to protect consumers and uphold the integrity of the market. These include age verification requirements to prevent underage gambling, obligations to pay out winnings, safeguards such as a ban on facilitating credit or accepting credit cards and requirements on closing accounts on request. Operators are subject to ongoing compliance monitoring, and the GRAI has powers to investigate operators, enforce compliance, apply significant sanctions and take action against unlicensed or illegal activity.

Minister for Justice Jim O’Callaghan TD said: “The commencement of licences for remote betting operators establishes a clear and robust regulatory regime for the gambling sector, strengthening Ireland’s reputation as a well-regulated market, and ensuring operators are held to consistent standards of compliance. I welcome the progress made today as part of the phased implementation of licences for the gambling sector in Ireland.”

Anne Marie Caulfield, Chief Executive Officer of the GRAI, said: “We commenced the roll out of our licensing with the largest segment of the Irish betting market, remote betting. Once an operator is licensed by the GRAI, they are required to comply with all commenced obligations under the Gambling Regulation Act 2024. This means that as of today, consumers in Ireland have important new protections when they bet online or over the phone.

“The GRAI licensing application process is substantial with a number of important requirements that operators must satisfy before they can be approved, this is to check that operators are (a) fit and proper, (b) have financial capacity to provide gambling activity, and (c) that winnings are funded from lawful means.

“It is important for consumers to understand the dangers of unlicensed operators. When gambling is unlicensed, oversight is removed and the risk of harm is radically increased. Tackling illegal operators is also a major priority for the GRAI, it is a criminal offence to operate without a betting licence, and our work has commenced in identifying unlicensed operators.”

GRAI licences are being rolled out on a phased basis, applications for further licence including gaming, lotteries, B2B, charitable and philanthropic will be opened throughout 2027 and 2028.

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