Latest News
Synectics Introduces New Features to its Synergy Software Platform
A major release of Synectics’ Synergy software platform has been rolled out to provide greater support to casino customers worldwide.
Featuring impressive next-generation mapping, recording, and analytics integration developments, the release has been designed to help surveillance and casino management teams do more, with less effort, and navigate post-Covid conditions with ease.
Used by integrated resorts and casinos worldwide, Synergy is one of the industry’s most popular command and control platforms. New functions and features in this latest release, including additional cybersecurity protection, build on that reputation.
“Synergy is a platform that matches powerful capability with the realities of fast-paced casino life. The new features we’ve introduced, based on feedback from both integrators and end-users, continue to make our customers’ day-to-day working lives easier,” Dan Noble, Product Manager of Synergy at Synectics, said.
Synergy’s next-generation mapping engine ensures operators stay in control with visibility of real-time events – vital for gaming properties with a large camera count. Surveillance operators can navigate to a specific area and immediately see all the cameras, access control panels, doors, and macros in that location, enabling them to quickly respond to incidents and review crucial evidence.
Synectics Intelligent Edge Recording extends camera SD card life by reducing write cycles, making it another important addition for casinos. Intelligent Edge Recording mitigates the risk of footage loss by using the in-built camera memory to store a cache of video footage, only writing to the SD card if the Synectics IP camera cannot connect to networked storage hardware.
The Asset Register feature in the latest Synergy release gives critical configuration, licensing, and version information for system hardware and software components. It allows managers, engineers, and authorised support teams to see everything they need to ensure the system runs smoothly, all through a single pane of glass.
These latest developments, and the many other features within Synergy, can be built to create a tailored platform, meaning casinos – and integrators working on their behalf – can select the exact capabilities needed to match operational requirements.
“Synergy has a vast range of capabilities and is designed to be both flexible and interoperable. We make it straightforward for our gaming customers to build a solution that meets their needs now, with the knowledge they can easily scale their solution to incorporate new technology and adapt to evolving business strategies,” Dan Noble said.
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Contributors Program
Gamblers Connect names Gali Hartuv as seventh 2026 Contributors Program voice
The Playa strategic advisor will publish on VIP operations, segmentation and retention, starting with an anonymous VIP Operations Survey 2026.
Gamblers Connect has confirmed Gali Hartuv, Strategic Advisor at The Playa, as the seventh voice to join its 2026 Contributors Program.
The independent B2B iGaming media platform said the programme will reveal one senior industry voice per month throughout 2026, with contributors publishing under the Gamblers Connect Contributor Editorial Code.
Gamblers Connect said Hartuv has more than 15 years’ experience in VIP management, including designing and optimising VIP programmes across more than 50 operator brands, and training “hundreds of professionals” now working in VIP roles across the industry.
Hartuv will publish across four areas: building VIP programmes that drive long-term value; AI-powered VIP identification and player segmentation; hyper-personalisation and retention strategy; and scaling VIP operations across different markets and cultures. His first contribution is a VIP Operations Survey 2026, an anonymous survey intended to benchmark how VIP teams work across iGaming operators, including portfolio sizing, tools, qualification thresholds, workflow standards and where time is spent during the week.
Partnerships and Operations Lead, Luka Dimitrijevic, said: “VIP management is where a great deal of an operator’s value is won or lost, and very few people can speak to it with Gali’s depth. He has spent his career turning high value player relationships into a discipline rather than guesswork, and he is refreshingly candid about what works and what does not. Through the Contributors Program he will share practical insight on VIP strategy, retention, and the smart use of AI, with content grounded in real results rather than recycled best practices.”
The post Gamblers Connect names Gali Hartuv as seventh 2026 Contributors Program voice appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Alberta
St8 extends TonyBet partnership to Alberta after securing supplier registration
St8 has extended its partnership with TonyBet into Alberta, expanding their Canada footprint following an earlier launch in Ontario this year.
Under the expanded agreement, TonyBet will use St8’s game aggregation platform through a single API integration. St8 said this provides access to its wider catalogue of casino content for players in Alberta.
St8 said the Alberta rollout follows its newly acquired registration to operate in the province as an iGaming Services Supplier, allowing it to provide aggregation services to licensed operators in the market. The company said its platform connects partners to more than 200 game providers via a single API.
David Fall, Business Development Manager at St8, said:
“Entering Alberta’s regulated market is a strong step for St8 that represents our continued efforts to bring our offerings to as many territories as possible, delivering top-tier results for partnerships at the local, national and international stage. We share this commitment with TonyBet, a company that we are very fortunate to be working with so collaboratively and closely as we continue to grow our presence across North America.”
Kiryl Liudvikevich, Head of Product at TonyBet, said:
“We’re proud that our work with St8 has enabled us to continue expanding across Canada. Through St8’s aggregation platform, we can seamlessly access games from the industry’s leading providers via a single integration, helping us scale efficiently while maintaining a strong focus on the player experience. St8 has cemented itself as our go-to partner for expansion into regulated markets, and we look forward to continuing our collaboration as we grow into new jurisdictions.”
The post St8 extends TonyBet partnership to Alberta after securing supplier registration appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Alberta
St8 continues partnership with TonyBet with an expansion into Alberta
The post St8 continues partnership with TonyBet with an expansion into Alberta appeared first on Americas iGaming & Sports Betting News.
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